I'm speaking on behalf of our users. At our institution, we are using
a typical architecture for wireless with two SSIDs, one for internal
use and the other, in addition to guest access, is required for users
to bootstrap their initial 802.1x PEAP/TTLS logon. In addition, we
also have SafeConnect.
Many of our users have trouble with this arrangement. They find that
login is a chore and that it sometimes doesn't work. For example, we
have had many problems with SafeConnect not working right. As a
result, some users avoid the internal network and just use the guest
network.
Anyway, I'm wondering if you have ever experienced issues with your
users being confused over having two SSIDs, dealing with a broken
SafeConnect or a multi-level authentication mechanism and how you've
dealt with it.
--
Maurice Volaski, [email protected]
Computing Support, Rose F. Kennedy Center
Albert Einstein College of Medicine of Yeshiva University
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