Crew,
We have had several complaints from our students about wireless trouble. We
believe we have a couple issues going on:
Account lockouts - Our students are allowed to register four
devices on WiFi and the majority of our students using all of their
registrations ( laptops/ipads/smartphones...) What we see are a lot of password
failures resulting in account lockouts. If one of their four devices has a bad
username and password combination stored in the WiFi profile, it just compounds
the problem and creates a lot of confusion for our students. Sadly, these
devices do not return a failure cause to the user and is interpreted as a bad
signal or bad network.
OSX and WPA2 - It is our observation that OSX has a continual
history of WPA2 bugs.
My questions to the group:
How do you guys handle Account lockouts?
Do your students interpret these issues as WiFi trouble?
If so, how are you changing that perception?
Have any of you abandoned 802.1x (PEAP) because of this issue?
Do you see the same trouble with OSX and WPA2?
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