Craig,

Interesting. The admin APs are connected to a wide variety of 3550/3560 models. A good number of them use power injectors due to one department at a time wanting wireless in their area. When we've done larger projects we'll use PoE.

I'm somewhat familiar with the power limiting some functionality for an AP. I thought that was mostly how much power would be supplied to radios, though.

Thanks,
-dan

Dan Brisson
Network Engineer
University of Vermont
(Ph) 802.656.8111
[email protected]


On 2/1/2012 9:20 AM, Craig Eyre wrote:
Dan,

Do your admin ap's also connect to 3560 switches or another model? I know
you mentioned that the uptime was good but the capwap session was
restarted. I've read that when enough power isn't given that certain
features may not work correctly, may want to look in that direction as it
seems everyone else has noted what I would normally check.

Regards,


Craig Eyre
Network Analyst
IT Services Department
Mount Royal University
4825 Mount Royal Gate SW
Calgary AB T2P 3T5

P. 403.440.5199
E. [email protected]

"The difference between a successful person and others is not a lack of
strength, not a lack of knowledge, but rather in a lack of will."  Vincent
T. Lombardi




From:   Dan Brisson<[email protected]>
To:     [email protected]
Date:   02/01/2012 07:11 AM
Subject:        Re: [WIRELESS-LAN] Cisco APs losing CAPWAP session
Sent by:        The EDUCAUSE Wireless Issues Constituent Group Listserv
             <[email protected]>



Good to know.

The trunks are actually all 10Gig links, or 90% of them are, so
utilization is most likely not the case, which I'm able to verify from
Cacti graphs.  The APs are connected to 3560Xs PoE switches that then
uplink into either a 3560E-12D or directly into a 4900M where the 5508s
are connected.  Certainly can't rule out physical layer issue somewhere,
although it's so wide spread across 2 different 5508s that we would need
to have multiple issues.
The other interesting thing for us is that the 500 or so APs on our
admin side that do not lose their CAPWAP session, join to WiSMs, not 5508s.

Thanks,
-dan

Dan Brisson
Network Engineer
University of Vermont
(Ph) 802.656.8111
[email protected]


On 1/31/2012 8:44 PM, Garry Peirce wrote:
We have ~1400 (1240s->3502's) running 7.0.116 and have no such issues.

I would guess at packet loss as well - some things you might look at:
Are the trunks carrying user/AP traffic seem congested when the APs drop?
Have you verified there are no duplex issues? It may exhibit itself more
as
traffic levels rise.
ResHall switching significantly different than on the admin side?

Probably need further topology, version, config info, but as you've a
case
open, the TAC will likely ask the same and help find the culprit(s) for
you.

-----Original Message-----
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:[email protected]] On Behalf Of Dan Brisson
Sent: Tuesday, January 31, 2012 8:30 AM
To: [email protected]
Subject: [WIRELESS-LAN] Cisco APs losing CAPWAP session

I'm curious if any Cisco users out there are experiencing or have
experienced what we're seeing on our campus.  This past summer we
installed
3502i's in all of our residence halls - approximately 500 total.  Ever
since
the students have moved in, we will get messages from WCS stating that
"AP
XYZ" is down and disassociated from the controller.  When I check out the
AP, the uptime is fine, but the "CAPWAP join time" is for like 30
seconds,
or however long it took me to check.

We've tracked this and it is totally random as to what AP will drop,
which
makes troubleshooting this very tough.  The log on the AP isn't helpful.
I'm working with TAC who suggests that keepalives are getting missed.
I'm
not sure why that would be the case since we have another
500 or so APs on the admin side that very rarely drop.  Adding to that,
when
the students left for break, the AP drops stopped.  They came back, and
sure
enough, the drops start up again.

I will say that the AP always joins back immediately, but for the time
that
it does drop A) I'm sure connectivity is affected in that area and
B) we get an email.

Anyone experiencing this?

Thanks,
-dan


--
Dan Brisson
Network Engineer
University of Vermont
(Ph) 802.656.8111
[email protected]

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**********
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