Well, Here is the response I received from Apple. I did receive a voice-mail from our TAM who said he was going to follow-up via e-mail, but I haven't heard anything yet.
-Neil -- Neil Johnson Network Engineer The University of Iowa Phone: 319 384-0938 Fax: 319 335-2951 Mobile: 319 540-2081 E-Mail: neil-john...@uiowa.edu From: <Bozorgzadeh>, Amir J <amir-bozorgza...@uiowa.edu<mailto:amir-bozorgza...@uiowa.edu>> Date: Monday, August 6, 2012 8:05 AM To: Neil Johnson <neil-john...@uiowa.edu<mailto:neil-john...@uiowa.edu>> Subject: FW: [386504]Pending: Feature Requested - ER: AirPlay/Apple TV Enhancement Request FYI… From: AppleCare Technical Support <track.ik...@services.apple.com<mailto:track.ik...@services.apple.com>> Reply-To: AppleCare Enterprise Support <track.ik...@services.apple.com<mailto:track.ik...@services.apple.com>> Date: Saturday, August 4, 2012 1:25 PM To: Bozorgzadeh Amir <amir-bozorgza...@uiowa.edu<mailto:amir-bozorgza...@uiowa.edu>> Subject: [386504]Pending: Feature Requested - ER: AirPlay/Apple TV Enhancement Request Dear Apple Customer, Thank you for contacting AppleCare. The information you provided has been forwarded to the appropriate engineering team here at Apple and the feature you requested is under consideration. We continually work to improve our products and appreciate this feedback. Since the feature you are requesting is not included with the products we ship today, we are not able to track this request as part of your annual support agreement. Please feel free to let us know if you have any further feedback on this request. [386504] ER: AirPlay/Apple TV Enhancement Request If you have questions regarding currently available options that might be applicable for case number 386504, you may reopen the case by replying to this message. Here are comments and instructions from the technical support engineer assigned to your case: Support engineer comments / instructions Issue: Customer has feature requests regarding Apple TV and Airplay. Status: Forwarding information to TAM. End of Comments / Instructions Your AppleCare OS Support agreement expires on June 18, 2013. In addition to fee-based support contracts, Apple offers several outstanding technical resources free of charge. Many Apple server customers find it convenient to visit Apple's support website at http://www.apple.com/support. Sincerely, AppleCare Enterprise Technical Support ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
