I was just contacted by an IT guy at a prepatory school about some BIG problems they're having. They have a 3Com WLAN. He is *emphatic* that these have NOTHING to do with the server Webpage issue that blew up and was fixed on Wednesday.
I'll post the text, without identifying the guy (I encouraged him to check out Educause and this listserv, assuming he qualifies for membership...). If you contact me directly at john_...@nww.com<mailto:john_...@nww.com> and want to reply to him directly, I'll coordinate the exchange... Here's his email: I would like to report some issues that appeared both prior to and after the widely publicized WiFi issues on iOS 6. I am a teacher in a school that went one-to-one Bring Your Own Device this year. We have 750 students each with a choice of device from Mac to PC to Android to iOS. With hundreds of students with iPhones and iPads, all connected to our school's WiFi network, we have been monitoring the development of WiFi issues on iOS devices. These issues are unrelated to Wednesday night's infamous Apple login page, which was resolved around 8pm EST that same night. Here is what we can confirm: 1. There is definitely an issue where iPhone 4S and iPad 3rd generation devices are "unable to join network" after updating to iOS 6 on some networks. We use 3COM business class access points, and I cannot give any more information on the model numbers. Needless to say it is wholly impractical to revert firmware on any of these machines just to deal with two devices. Each of these devices were fully capable of connecting while on iOS 5.1.1. As stated before, the network supports a wide range of devices. 2. I have several students who are reporting the issue with iPhone 4S or iPad 3. It is not just me. We are seeing this on EVERY device with an A5 chip that is updated to iOS 6 and connecting to our network. This is confirmed after 2 days of iOS 6. 3. I did a complete wipe of the iPad (3rd gen) at school and setup as a new iPad. Still unable to connect. 4. Resetting network settings, turning off cellular (of course, not all students have the cellular models), putting in airplane mode, clearing cache, turning off WiFi sync... These do not work. 5. Hard or soft resets do not work. 6. Devices that DO work when updated (and I say devices, because we have confirmed a number of these). iPhone 3GS, iPhone 4, iPod touch 4th gen, iPad 2. These all work fine. 7. Several schools in the Indianapolis area are also experiencing these issues on their network. We have even heard from a law firm that is having the same issue with company issued devices. 8. The iPad 3 works on my home network (Linksys router, WEP encryption). Another development: 1. iPhone 5 is connects to the school WiFi, but VERY slowly. It is much slower than my iPhone 3GS in loading web pages from anywhere. Obviously this info is very recent. 2. I haven't yet tested the iPhone 5 on my home network. My questions: 1. Can media outlets begin checking on this? It is very difficult when people report "Wifi problems SOLVED" without further investigation. 2. Since I cannot find information about this issue beyond suggestions to revert to older firmware on specific router model, is Apple aware of this as a serious issue with iOS 6? 3. And now the zinger: How quickly can we expect a software patch to this crippling issue? https://discussions.apple.com/message/19645276#19645276 https://discussions.apple.com/thread/4310542?start=210&tstart=0 https://discussions.apple.com/message/19630995#19630995 https://discussions.apple.com/message/19633502#19633502 https://discussions.apple.com/thread/4313126?start=75&tstart=0 https://discussions.apple.com/message/19651546#19651546 https://discussions.apple.com/message/19653365 https://discussions.apple.com/thread/4312579?start=15&tstart=0 http://www.davejackson.com/life/cant-access-wifi-with-ios-6-on-iphone-with-netgear-wgt624v3-fix/ From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hurt,Trenton W. Sent: Friday, September 21, 2012 1:48 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] iOS 6 Wireless Issues Is anyone seeing any other iOS 6 wifi issues? I have had a few iphones/ipads that where working fine on 5.1.1. Once upgraded they would no longer connect. The fix has been to reset all network settings. Thanks Trent From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU]<mailto:[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU]> On Behalf Of Bryan Sherwood Sent: Wednesday, September 19, 2012 8:54 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] iOS 6 Wireless Issues We saw the same issue at our campus today, but it appears the page that Apple uses to check connectivity is now back up: http://www.apple.com/library/test/success.html We've only been able to test a few users but it appears that has fixed the problem. -- Bryan Sherwood End User Computing Specialist Intern Information Technology Services Student Technology Center Northern Arizona University (928) 523-6634 From: <Cappalli>, "Tim G @ LSC-OIT" <tim.cappa...@lsc.vsc.edu<mailto:tim.cappa...@lsc.vsc.edu>> Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Date: Wednesday, September 19, 2012 5:50 PM To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: [WIRELESS-LAN] iOS 6 Wireless Issues I experienced some dropouts and random redirects to an Apple page cannot be displayed page after updating an iPad 3, err new iPad, to iOS 6. A few articles are floating around that suggest tweaking the proxy settings resolves the issue. http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug Tim Cappalli, ACMP CCNA | (802) 626-6456 Office of Information Technology (OIT) | Lyndon > cappa...@lyndonstate.edu<mailto:cappa...@lyndonstate.edu> | > oit.lyndonstate.edu<http://oit.lyndonstate.edu/> [cid:image001.png@01CD9808.948E5A90] Sent from Windows 8 and Outlook 2013 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
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