Re: [WIRELESS-LAN] iPhone 5 wireless issues

[Becker, Jason]

We ran into the issue with our Cisco deployment.  TAC had us enable the Fast SSID change setting and the phones connect every time after that.   Jason From: Keith Jeremy Noah <kjn...@uwm.edu> Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Date: Monday, April 22, 2013 2:00 PM To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] iPhone 5 wireless issues We have recently been experiencing some intermittent authentication issues with iPhones as well. I do not have any answers at this time, but I'll post what we find. Keith Noah University Information Technology Services University of Wisconsin-Milwaukee Network Operations Center Cell:414-810-6789 Office:414-229-4972 From: "Thomas Carter" <tcar...@austincollege.edu> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Sent: Monday, April 22, 2013 2:01:05 PM Subject: [WIRELESS-LAN] iPhone 5 wireless issues We have started noticing an issue with iPhone 5 phones occasionally failing to connect to our wireless network. I haven’t dug too deep into the issue yet, but was wondering if anyone has seen this issue. Everything else works just fine – other iPhones, iPads, Androids, Windows & Mac laptops, etc. We’re using Juniper wireless gear with a RADIUS-based access control system. The access control is responding immediately and doesn’t seem to be the problem. Unfortunately iPhones don’t have a lot of ways of troubleshooting wireless.   Thomas Carter Network and Operations Manager Austin College 903-813-2564   ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.