Anyone know of a good WiFi person that would like to work at UofM? We have an immediate opening for one... Here is the posting information:
Please share with anyone you might think is interested! Job # 89753 http://umjobs.org/job_detail/86753/network_planning_analyst_intermediate Network Planning Analyst IntermediateHow to Apply A cover letter and resume are required; the cover letter must be PAGE 1 of your resume. The letter should: (1) specifically outline the reasons for your interest in the position; (2) outline your particular skills and experience that directly relate to this position; and (3) include your current or ending salary. Starting salary may vary depending on qualifications and experience of the selected candidate. Job Summary Information and Technology Services (ITS) has an immediate opening for an experienced Senior or Intermediate level person to support the University's WIFI enterprise networks. The individual will be part of a cohesive team that is responsible for administering over 7500 routers, switches, firewalls and wireless access points and oversees the networks for the campus Data Centers including routers, switches, firewalls, and load balancers. The main focus for this position will be wireless (WIFI). The team is always looking for ways to be ready for the challenges of tomorrow in supporting the campus enterprise networks. Successful candidates must - *Be available to work overtime or flex time on short notice when required for upgrades & other maintenance issues * Participate in an on-call rotation * Meet the requirements of driving a U-M vehicle and have a valid driver license with less than 7 points * After hire, have a personal mobile communication device and home internet connection Responsibilities* *Provides tier 3 technical support and service restoration for campus enterprise networks. Analyzes, plans, and implements maintenance, including backup and recovery strategies, software patches and upgrades. Supports and collaborates with team members and other technical staff. Monitors network systems for availability, error conditions, adequate space allocation, backup integrity, and performance. *Develops strategies to effectively perform root-cause analysis of problems, poor performance, and error conditions. Develops effective relationships with vendor support to troubleshoot and resolve problems. * Proactively proposes, plans, implements, and communicates effective changes within established change management processes. Contributes to system enhancements by identifying and quantifying customer requirements, delineating the gaps between customer requirements and the capabilities of existing technology, and recommending improvements in current processes. *Collaborates with and gathers technical requirements with cross-functional teams to enhance functionality, security, and efficiency of the system in support of university business functions. Provides consultation on application/system interactions and dependencies. Conducts network system analysis, planning, testing, and implementation of solutions. Develops and documents procedures and maintenance plans for the team and other technical staff. * Collaborate with cross-functional teams and advise on features and processing options. Contribute to system enhancements by identifying and quantifying customer requirements, delineating the gaps between customer requirements and the capabilities of existing technology, and recommending proactive improvements in current processes. Conduct analysis, planning, testing, and implementation of solutions. Develops and edits technical support knowledge base documentation. * Makes recommendations of new technologies and services to improve network administration efficiency and effectiveness, ensuring appropriate research is conducted. *Stays current with relevant advances in network systems technologies. Responsible for maintaining and updating knowledge of concepts, practices and procedures. This can include on-the-job training, attending relevant courses or conferences, reading, research, and testing. Develops and follows best practices and procedures and share knowledge with team members and mentors staff. Successful candidates will be expected to demonstrate in this role the following organization competencies, but not limited to: *Demonstrated ability to provide necessary attention to solve different level problems, often multitasking to solve moderate level problems. *Defines problems, analyzes causes, identifies possible solutions, selects the best solution, and develops action plans. Generates new ideas and goes beyond the status quo. *Demonstrated ability to use creative thinking to improve processes and solve complex problems. *Demonstrated ability to communicate clearly, correctly, knowledgeably, and effectively both verbally and in writing. *Demonstrated ability to communicate effectively to groups, varying style to fit the audience, actively communicating with those with differing opinions and differing levels of understanding. *Demonstrated ability to establish and maintain effective relationships with internal and external customers in a manner that consistently meets the organizations expectations for exemplary customer service. *Demonstrates the ability to see issues from the customers perspective assesses urgency of requests and responds accordingly *Demonstrated focus on fulfilling expectations by seeking insight into customer needs and developing solutions that provide value for the customer Required Qualifications* *Bachelors degree in computer science and/or equivalent combination of education and experience. *2 years experience with and demonstrated knowledge of layer 2 IP networks with an understanding of layer 3 IP networks. *2 years experience with controller base wireless infrastructure. * Minimum of two years experience in a related role requiring confidentiality, timeliness, customer service, organization, prioritization, troubleshooting, and working independently to successfully monitor, perform network configuration changes, required documentation and testing/analysis of network equipment/software. *Demonstrated ability to utilize analytical and communication skills in the development and modification of written procedures, processes, and technical support knowledge base, resulting in content tailored to the level and type of audience for support and issue resolution. *Demonstrated ability to leverage appropriate technical tools to perform day-to-day administration tasks, root-cause analysis and service restoration (such as backup, restore, failover, log interpretation, and performance monitoring) for network systems. * Experience with some or all of the following technologies: controller based WiFi, Cisco IOS, Juniper OS, network monitoring tools (Intermapper, spectrum), and copper/fiber infrastructure. *Demonstrated experience with current computer technology and applications (e.g. word processing, spreadsheet, and collaboration applications). *Ability to meet the requirements of driving a U-M vehicle and have a valid driver license with less than 7 points. *Ability to move and transport and maneuver telecommunication equipment and supplies weighing up to 30 lbs from trucks/loading docks to campus locations for installation or testing Desired Qualifications* *Knowledge of Windows and Mac operating systems. *Demonstrated experience with layer 3 IP networks including VLANs, OSPF and BGP. *Demonstrated knowledge and experience with the architecture, design and support of IP layer 3 networks at an enterprise level. *Experience with firewalls, VPNs and load balancers. *Experience with programming language such as Perl. *Experience troubleshooting fiber and copper. Additional Information The University of Michigan was featured as one of the "Great Colleges to Work For" in the 2012 Chronicle of Higher Education. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. *Mike Lippens* Manager - UMnet Admin ITS/ITS Comm Operations D-734-936-9861 University of Michigan ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
