I would prefer to see vendors remain on the list but not participate. They might feel obligated to defend their products and the discussion would shift more toward product comparisons. I don't have the funding or time to switch vendors as they leapfrog one another in new features. I need to find a way to support my users with the product set I have. If there a general shift away from one technology or product set, I want to hear about it without spin. Vendor technical support contracts provide me with operations support. This list provides me with the information I can only get from Higher Ed customers. -Scott
On Tue, Sep 24, 2013 at 8:48 PM, Brian Helman <[email protected]>wrote: > > Everyone: > > I don't think there is an official policy (or I've never noticed it), so > as such I'm not sure where the line is .. but I was discussing the iOS > update issue with my wireless vendor today. They happened to mention that > they were monitoring the subject on here (wireless-lan list). I thought it > odd that they didn't chime in... > > If there is a stated policy against the following, then my question is > moot, but I thought it would be helpful if vendors did chime in, letting > their customers know how to address such issues. I know this could be a > slippery slope, so my opinion is that such messages are limited to what can > be done now, not future releases, and not contain pros/cons vs other vendor > implementations. > > This vendor could have emailed me (and their customer base) directly, > but as long as it isn't a marketing email, I think the info would be > beneficial to this list (e.g "if you are using xxxxxxx wireless, you can do > the following to address download storms..."). > > I have been a proponent of vendors being allowed to join this and > NETMAN, as long as they were here/there to join discussions or even > understand what our collective issues are and weren't using the lists as a > vehicle to market. I'm feeling we are missing that participation. I'm > definitely one to go for the throat of a vendor who blatantly misuses this > list too. > > thoughts? > > -Brian > > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at > http://www.educause.edu/groups/. > > -- Scott Allen Director, Network Services Georgetown University [email protected] mobile - 202-309-5739 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
