Hi Dan,

 

We have seen a similar issue if "Fast SSID change" is disabled, which it
is by default.  This is configured on the "Controller -> General"
section.

 

Eric J. Kenny

Network & Security Engineer

Marist College 

3399 North Rd.

Poughkeepsie, NY 12601

845.575.3820

 

 

 

From: The EDUCAUSE Wireless Issues Constituent Group Listserv
<[email protected]> [mailto:The EDUCAUSE Wireless
Issues Constituent Group Listserv <[email protected]>]
On Behalf Of Foerst, Daniel P. <[email protected]>
Sent: Monday, September 30, 2013 5:05 PM
To: [email protected]
Subject: [WIRELESS-LAN] Cisco WiSM2 Association issues

 

Hi all, 

We are experiencing an odd issue as of late. A client with an Android
device (HTC One) is able to associate to a wireless access point joined
to a Cisco WiSM1 controller that is running 7.0.235.3 code, but when the
AP is joined to a WiSM2 with 7.5.0 code it is unable to join. The most I
have heard that it attempts to connect until ultimately it gives up. If
the AP is migrated back to a WiSM1 the issue clears and the client is
able to associate, receive and IP address, and use the network. The WLAN
is an open SSID currently operating without any security so we know that
isn't interfering. 

A TAC case has been opened to investigate this issue, however I wanted
to see if anyone else has experienced this yet. 

Typically I wouldn't give it much thought, but it we have also seen some
of our student base experience this same issue with a Windows 8 tablet
(not sure if it was RT or not). Where my colleague and his HTC one is
able to move the AP back to a WiSM1 and work around the issue, the
student doesn't have that luxury as all APs in his/her residence hall
are 2602e APs and require a WiSM2 controller. After experiencing this
issue we are hesitant to move other residence halls currently operating
on WiSM1s to the new WiSM2 controllers. 

Thanks much! 

Daniel Foerst 
Assistant Director, Networks & Security 
The Catholic University of America 
Washington, DC 20064 

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