Out of curiosity, have you looked to see if any of the affected clients have 
IPv6 enabled (assuming that it's not an IPv6 network)?

-Lee Badman

-----Original Message-----
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:[email protected]] On Behalf Of Dan Brisson
Sent: Wednesday, October 23, 2013 9:16 AM
To: [email protected]
Subject: [WIRELESS-LAN] Cisco "Client Load Balancing"

For you Cisco wireless folks out there, I'm curious if you have any 
thoughts/recommendations on "Client Load Balancing" in your 
Dorms/Residence Halls.  I'm chasing a bunch of reports of wireless users 
being kicked off the network for no apparent reason.  They are able to 
rejoin right away, but it's happening enough times that they've given up 
Skyping or other streaming Internet-based applications.  The interesting 
thing is that we are not getting reports of this out in the Academic 
buildings but it occurred to me that our design is such that those APs 
join to a pair of WiSM2s while our Residence Hall APs join to a pair of 
5508s.  On the WiSM2s we have NOT enabled Client Load Balancing, but we 
did on the 5508s. The rationale we used was that if a wireless client 
had 2 APs within decent range, Client Load Balancing would help to keep 
the clients from all associating to one of the two APs.  Now I'm 
wondering if something isn't working quite right and the result is users 
getting bounced.

I have a TAC case open and so far the engineer has come back with upping 
the "Client user idle timeout" from 5 minutes to 1 hr.  I'm not 
convinced that will help, but also curious if folks have thoughts on 
that recommendation.

Thanks,

-dan


-- 
Dan Brisson
Network Engineer
University of Vermont
(Ph) 802.656.8111
[email protected]

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