Has anyone else seen a dropped connection issue with Macbooks and Cisco WLC
v 7.6.100.0 code?

 

We are pilot testing 7.6.100.0 code on a WiSM2 card supporting staff APs and
have noticed a dropped connection issue with Macbooks when associated with
the 5GHz radio on model 3602i or 3702i APs. 

 

The connection typically fails after approx. 15 minutes, usually leaving the
client with an IP addr which it can ping, but the client cannot ping the gw
addr or anything beyond the gw. The client WiFi interface reports that it is
still associated, which is confirmed on the controller side of the
connection. 

 

For one Macbook the test AP is directly above the laptop, with a
5GHz-specific and AP-specific SSID to help isolate the issue. 

 

IOS and Windows7 platforms do not appear to have the issue when associated
to the same SSID on the same AP. 

 

But so far three Macbooks (two Macbook Air with dot11ac, one Macbook Pro
with dot11n) have demonstrated the dropped connection issue. They are all
running Mac OS X 10.9.x (Mavericks).

 

The issue does not occur when the test 3602i AP is moved back to 7.4 code.

 

Thanks,

 

-Charles

 

Charles E. Spurgeon

University of Texas at Austin / ITS Networking

[email protected] / 512.475.9265


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