We have the same issue, because our "main" SSID comes after eduroam (alphabetically, our main ssid begins with a "f"). From what we found, anyone that has both eduroam and the "main" SSID configured on a iPhone, or iPad, will latch to eduroam, and requires manual interaction to switch.
>From my understanding, the best way to "correct" the issue is to re-name the ssid so that it comes before eduroam. There may be other methods, but from what I recall, none are 100% certain of working. Patrick Knee Network Administrator Computing & Communications Memorial University www.mun.ca/cc <http://www.mun.ca/cc> From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:[email protected]] On Behalf Of Linchuan Yang Sent: Monday, March 10, 2014 1:22 PM To: [email protected] Subject: [WIRELESS-LAN] Question about the connection of iphone users (eduroam) Dear All Good morning. We noticed that most our iphone clients connect to the "eduroam" SSID automatically when they step into the campus (not our normal SSID for students, faculty, and staff). And the encryption and security settings are same between these two SSIDs. These clients have to manually change the wireless configuration on the iphones, and they can connect to our normal SSID. We are using Cisco WLCs, and other devices (e.g. laptops, Android, etc.) do not have this problem. Do you have the similar issue with your wireless network? Is there any connection strategies of iphone? Thank you, and have a nice day. Yours, Linchuan Yang (Antony) Wireless Networking Analyst Network Assessment and Integration, IITS-Concordia University Tel: (514)848-2424 ext. 7664 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
