We have a similar issue where periodically AP are "up" but will not let
clients connect to it.  I never thought to look if it was only 2.4 or
both.  The "solution" is that we reboot every AP and controller every 90
- 100 days.

--Christina

On 03/23/2014 09:25 PM, James Helzerman wrote:
> Can you export the report as a CSV and do a sort or filter based on "0"
>  clients for a radio?  You will probably get a lot of false positives
> such as after hours but you could further filter the list till you get
> something manageable.
> 
> There is also a dead radio report.  It is under the inventory report and
> then change the drop down to "dead radio".  I am not 100% sure what or
> how is classified as a dead radio.
> 
> -Jimmy
> 
> 
> On Sun, Mar 23, 2014 at 9:00 PM, Peter Arbouin <[email protected]
> <mailto:[email protected]>> wrote:
> 
>     Hi,____
> 
>     __ __
> 
>     I was wondering if anyone has been able to run a report that
>     identifies unused radios of using Cisco Prime 1.4.____
> 
>     __ __
> 
>     We recently found a room with two access points where a client
>     couldn’t connect. It turned out that even though the 2.4 radio
>     reported as being on and functioning, no clients could connect. One
>     stopped working a few weeks ago, and the other three days ago. The
>     5GHz radios were working fine and had clients associated to both
>     access points.____
> 
>     __ __
> 
>     I ran the “Client Count” report for the affected floor from the
>     Client Reports section and this was ok for a small area, as it
>     reports all the access points in a graph format, and allowed me to
>     select by radio type.____
> 
>     __ __
> 
>     It got me wondering how many other radios may have a similar
>     problem.____
> 
>     __ __
> 
>     If I run this report for all our access points, there is no sort
>     function, so you have to manually look through all the graphs.____
> 
>     __ __
> 
>     In the Device section, there is a “Top AP by Client Count” This is a
>     handy report, as it gives a numeric output and can be sorted, but it
>     seems to be total clients for the AP and there is no option to
>     report on just specific radio type, so I can only assume that this
>     report only reports access points with no associations on any radio.____
> 
>     __ __
> 
>     Any assistance would be greatly appreciated.____
> 
>     __ __
> 
>     Thanks,____
> 
>     __ __
> 
>     Peter. ____
> 
>     __ __
> 
>     __ __
> 
>     *Peter Arbouin | Network Engineer
>     *IT Networks | Information Technology Services
>     Queensland University of Technology
>     Level 3 | 88 Musk Avenue | Kelvin Grove Campus____
> 
>     Mob: 0402476892 | Ph: +61 7 3138 1030 ____
> 
>     Email: [email protected] <mailto:[email protected]>____
> 
> 
>     CRICOS No. 00213J____
> 
>     __ __
> 
>     ********** Participation and subscription information for this
>     EDUCAUSE Constituent Group discussion list can be found at
>     http://www.educause.edu/groups/.
> 
> 
> 
> 
> -- 
> James Helzerman
> Wireless Network Engineer
> University of Michigan - ITS Communications Systems and Data Centers
> Phone: 734-615-9541
> ********** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at
> http://www.educause.edu/groups/.
> 

-- 
Christina Klam
Network Engineer
Institute for Advanced Study
Email:  [email protected]

Einstein Drive          Telephone: 609-734-8154
Princeton, NJ 08540     Fax:  609-951-4418

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