Hi all,

We've been attempting to troubleshoot an issue that seems to only affect Apple 
iOS devices with eduroam customers between us (Monash University in Australia) 
and Warwick University in the UK.

What we find, is that the device presents the certificate to us but upon 
accepting the certificate, the device immediately responds with "Unable to 
connect to eduroam".  We don't see an attempted authentication in the logs of 
the RADIUS server at the other end.

Devices at Warwick exhibit the same issue when authenticating with Monash 
accounts as we do Warwick accounts authenticating over there.  I have been able 
to replicate the issue with other Melbourne-based eduroam sites when 
authenticating with Warwick credentials.

Other devices (Mac OS X, Windows 7, Android) seem to work without issue.

Has anyone else seen similar issues?  Is anyone else from the UK able to assist 
with test credentials to see if it's localised to one of our systems?

Cheers,
Tristan


 
 
Tristan Gulyas
Senior Network Engineer
Network Operations
eSolutions | Monash University
738 Blackburn Road Clayton 3800
www.monash.edu | [email protected]
 



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