Paul, We send out an IT Survey every year. I'm not sure if it went out this year. I'll look at the last few years to see what we've done and what the responses were. One question I'd ask though .. "how do you feel about IT referring to you as a "customer"?
-Brian ________________________________________ From: The EDUCAUSE Wireless Issues Constituent Group Listserv [[email protected]] on behalf of Paul Crittenden [[email protected]] Sent: Friday, May 01, 2015 3:49 PM To: [email protected] Subject: [WIRELESS-LAN] Wireless customer satisfaction surveys We are trying to survey our student, staff and faculty to see how satisfied they are with the campus wireless network and where we can improve it. Have any of you done this and would you be willing to share your surveys and/or suggestions either on or off list. I have searched the list archives and have not found a lot so any help would be appreciated. Paul ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
