Steve,

The last firmware I am showing in the Meraki Dashboard under Configure >
General is Jan 13. We don't opt in to Beta firmware and nothing shows as
pending.

I don't see that non-traffic noise on my MR16 or MR24 models. I too find it
ODD that they don't post firmware releases publicly or even tell you
specifically what is in them.

Did you get the same results from a different mobile device? If you cut
bluetooth off on the phone to rule out a buggy bluetooth chip or confirmed
with another mobile device then I say bug.

Speaking of Meraki bugs though we also noticed that when using their MDM
iPad clients who named their devices with an underscore in them would, over
time report on the dashboard as named with a hyphen -, while on the device
the user never made a change.

Accompanying this we found Meraki's system also added a Custom policy to
block the client device on all SSIDs. When we inquired they could not
reproduce it and so closed it with no action. Disappointingly they also had
no audit trail for who made a configuration change that we could have
walked back to point to the policy change being applied to the client
device by the system. In short they did nothing, and it did not matter that
we had a device in hand that the day before was working and the next day
had this behavior.

I don't hold out hope for their support, unless you have an inside track to
an engineer.

Dave Tevlin, MS
Network/ Systems Admin
Georgetown Visitation Prep School

On Fri, Jun 26, 2015 at 12:51 PM, Steve Bohrer <[email protected]>
wrote:

> Recently, I've noticed that all of my Meraki MR-16 and MR-18 APs report
> lots of “Non-802.11  traffic” on their local http://ap.meraki.com test
> pages.  I believe this was caused by a firmware update, as I’d never
> noticed it before I saw the current test page layout after the "early May"
> AP update, which we installed on May 9. (Meraki doesn’t seem to make
> firmware version numbers available; they just confirm that each AP is “up
> to date”.)
>
> I’m hoping someone else with MR16 or MR18 APs can browse to ap.meraki.com
> on any wireless device, and let me know your values for “Non-802.11
> traffic” on the Channel utilization bar graphs. A screen grab from my phone
> browser to an MR18 is attached. (MR34 APs do not generally show these bogus
> values, though they briefly show utilization values greater than 100%
> on page refresh.)
>
> This should be a quick and easy test, and I’m kinda bummed that after two
> weeks, Meraki support has not either confirmed this bug, or told me that
> they can’t reproduce it. “Engineering is looking into it” Is all I get. I
> suppose it is possible that my whole campus suddenly has lots of radio
> noise, but I never saw it with the previous firmware, which had a different
> layout for the AP test page, and I’ve had no connectivity problems.
>
> (Meraki APs all have a built-in mini web server that lets clients easily
> check their connection strength and do a local speed test, accessible at “
> ap.meraki.com”, which each Meraki AP will intercept.)
>
> My last AP firmware update was May 9, but I didn’t happen to check the
> ap.meraki.com page until I installed a new MR18 AP on June 12. It showed
> lots of noise on 2.4GHz, and then I found this same report throughout
> campus, so I opened a ticket. Now most APs show 5 GHz interference as well.
> Not a show stopper, as this report is mainly intended for user
> troubleshooting, but still would be nice to have some confirmation that it
> is just a bug.
>
> Thanks,
> Steve Bohrer
> Network Admin, ITS
> Bard College at Simon's Rock
> 413-528-7645
>
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