Good Morning Everyone - I wanted to once again thank everyone who responded to my question last month about the Aruba Instant IAP-215 wireless access point issue we were having.
We believe the problem has been solved. One of the suggestions here was that it might be a bug in the firmware, and it did end up being an undocumented bug in the firmware - upgrading to a newer version seems to have stopped the problem from recurring for more than a week now. I do want to thank Mike Tennefoss from Aruba who is a member of this list for helping to move this along. Thank you all for your ideas and suggestions! Ron Loneker, Jr. Director of Media Services College of Saint Elizabeth Mahoney Library 2 Convent Road Morristown, NJ 07960 Phone: 973-290-4229 FAX: 973-290-4246 e-mail: [email protected] *CSE's IT department will never ask for your password, social security number or other personal information in an e-mail message.* *Please do not share any information with others!* On Mon, Sep 14, 2015 at 11:37 AM, Ronald Loneker <[email protected]> wrote: > Good Morning - > > (forgive cross-postings - a member of the NETMAN list suggested this might > be the place to post this question) > > We just had close to 90 new Aruba Instant IAP-215 wireless access points > installed in our residence halls to upgrade our wireless network. Another > building is soon to be underway, and I'm managing this project. > > Over the last couple of weeks, it seems like random access points are > shutting down wireless access. They are not all connected to the same > Cisco switch (various Cisco POE switches in two residence halls). The > access point is not ping-able, the MAC address is not found in the virtual > controller's table, the switch port is up and power is being supplied to > the access point. The only way we seem to get an access point back up is > to do a shut/no shut on the switch port to which it is connected. > > The vendor who configured the access points hasn't been able to determine > why this is happening and before we initiate an Aruba support call, I was > wondering if anyone had any similar experiences like this and what you > determined was the cause of the issue. We are running into walls here. > > Thanks in advance for any thoughts or ideas. > > Ron Loneker, Jr. > Director of Media Services > College of Saint Elizabeth > Mahoney Library > 2 Convent Road > Morristown, NJ 07960 > > Phone: 973-290-4229 > > e-mail: [email protected] > > > > ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
