Hi Brandon,

That's great info, thanks. We have Eye PA now and yeah just need a bit more 
time to spend on it to get a better understanding of using it. Getting that 
time is challenging so can certainly see it turning out like you say with not 
becoming part of your regular troubleshooting.

Good to hear 7signal looks good, can't even get them here in Aus yet so can't 
even get pricing never mind for larger deployments. Targetting a few critical 
areas would be great though. Hopefully some good news on that front next year.

We have the same set of other tools as well, haven't looked further than 
wireshark at this stage but that is on our list for consideration.

Regards

Jason

--
Jason Cook
The University of Adelaide, AUSTRALIA 5005
Ph    : +61 8 8313 4800

-----Original Message-----
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:[email protected]] On Behalf Of Brandon Stratton
Sent: Saturday, 7 November 2015 1:10 AM
To: [email protected]
Subject: Re: [WIRELESS-LAN] 3rd party wireless troubleshooting tools

Jason,

So we have used Eye PA some but we never integrated it into any regular 
troubleshooting. This may be in large part because of our lack of knowledge on 
the tool itself but it never caught on. 

We completed a trial with 7Signal and have rolled out about 12 eyes in critical 
areas. We are going through the optimization process now so we will see if 
their recommendations are helpful. I will say that the amount of data and 
visibility that they provide is enormous! It is a tool that, depending on the 
size of your network, could easily occupy a large part of your schedule looking 
at all of the different results. We have found that the power of this tool is 
more in long term monitoring of areas to determine the results of any changes 
both organic, use of space changes, or planned, new code or configurations.

Our biggest complaint with the solution so far has been that it is not priced 
for large scale deployments. So far we have decided to focus on a few critical 
areas and it has been helpful. 

Other tools we use;
Ekahau Site Survey
Wireshark (although we are doing a demo of CommView (TamoSoft) and OmniPeek 
(Savvius)).
MetaGeeks RF Chanalyzer

Hope this is helpful.

Brandon Stratton
ES Network Administrator 2
[email protected]
832-842-4714

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