My networking team is receiving multiple reports of users who have moved to Marshmallow being unable to authenticate and gain access to our wireless. I was wondering if anyone else in the community has dealt with this issue. As a new member of the listserv, I apologize if this is a repeat of an issue someone else has raised. Pertinent information is listed below:
One of our more motivated users reports: So I was able to get connected into the WiFi. I did some searching online for articles related to this, the biggest one I found was that older Radius versions running TLS 1.0. Android Marshmallow run/forces TLS 1.2, which is unsupported by old RADIUS versions. The full forum reading I've found is here<https://code.google.com/p/android/issues/detail?id=188867#c29>. I'm not sure if this has anything to do with our network but it's worth looking into. As for the fix, on my Nexus 6P I went into Developer options and was able to enable "Legacy DHCP clients" under the networking section. This forces the device to run DHCP from Andriod Lollipop instead of Marshmallow. I then forgot the network settings for MetroState, restarted the device, and re-configured the connection in WiFi Settings. I am able to connect to the WiFi and am getting a stable connection. I will watch the connectivity over the next few days to see if this is a work around. I have attached SS from my phone to show where the options are, in order to get into Developer option you must tap the "Build number" menu in the Settings>About Phone menu, until the phone says, "You are now a developer!". The developer options will then show above the "About Phone" menu option in settings. Our Windows Radius server has TLS 1.2 enabled, and has been fully patched. We're set for 802.1x, PEAP, MSCHAPv2. Mike Hart | CISO, Director of ITS Security, Infrastructure, and Networking Metropolitan State University of Denver Information Technology Services Campus Box 96, P.O. Box 173362, Denver, CO 80217-3362 Admin Building - 1201 5th Street 480E Denver, CO 80204 303-556-5074 (Office) 303-352-7548 (Help Desk) [email protected]<mailto:[email protected]> | www.msudenver.edu/technology<http://www.msudenver.edu/technology> ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
