If you're using: 802.1x AES WPA2 authentication Do you have a key caching mechanism enabled (such as CCKM or FT)? -Sam
On Thu, Aug 25, 2016 at 3:45 PM, Legge, Jeffry <[email protected]> wrote: > > > > > *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto: > [email protected]] *On Behalf Of *Jeffrey D. Sessler > *Sent:* Thursday, August 25, 2016 2:53 PM > *To:* [email protected] > *Subject:* Re: [WIRELESS-LAN] Windows loosing gateway connection on 5520 > with 3800's > > > > Do you have other WAPs to test against i.e. is it specific to the 3802’s > or does it happen on older models too? Seems to be 3802’s on new 5520 > only. > > Is this happening when the Win 10 machine roams to another WAP, or does it > happen when stationary and anchored to one WAP? Not sure but I think it > is both cases. > > Is this an open WLAN or is authentication involved? 802.1x AES WPA2 > authentication > > Are the Win 10 clients all the same e.g. Dell with Intel card, or a random > mix? I do not have enough cases to know. I have seen two that ar Lenevo > with Windows 10. I sometimes get it with my Lenevo Yoga on Windows 8.1. > > Are all Win 10 clients seeing this? If not, Is MAC address randomization > enabled on the ones that are? Are they running the new Win 10 anniversary > edition? Don’t know how do I tell. > > > > Does it only happen only after Anyconnect is used i.e. if you don’t > startup/connect, does the problem manifest itself? Are you using the latest > Anyconnect 4.x client? I think it may only occur when anyconnect is > connected. We are using version 4.2.04039. > > > > Getting debugs is probably the best. I’ll get next debugs next time I > see and active problem or one that is repeatable. > > > > Jeff > > > > > > > > *From: *"[email protected]" <WIRELESS-LAN@LISTSERV. > EDUCAUSE.EDU> on behalf of "Legge, Jeffry" <[email protected]> > *Reply-To: *"[email protected]" <WIRELESS-LAN@LISTSERV. > EDUCAUSE.EDU> > *Date: *Thursday, August 25, 2016 at 7:12 AM > *To: *"[email protected]" <WIRELESS-LAN@LISTSERV. > EDUCAUSE.EDU> > *Subject: *[WIRELESS-LAN] Windows loosing gateway connection on 5520 with > 3800's > > > > I am seeing Windows 10 clients lose their connection to gateway. I have a > new 5520 controller with 3802’s. The cisco Anyconnect gets error message > saying it cannot reach policy manager. I ping the gateway and DNS server > but do not get a response. Is anyone experiencing this problem? > > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at http://www.educause.edu/ > groups/. > > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at http://www.educause.edu/ > groups/. > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at http://www.educause.edu/ > groups/. > > ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
