I don’t think there is Nirvana. Just lesser degrees of complaints. Each environment seems to have unique challenges, both in the WiFi radio space *and* with applications and students “needs”.
Students also, for whatever reason, do not share their “This sucks” messages with helpdesk/staff. They suffer in silence until it hits critical mass and then they explode. I find walking the public spaces, cafeterias and asking people “how are things” is the best way to get a pulse. Surveys also help, but there is a built in drama factor with them. From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hunter Fuller Sent: Monday, March 6, 2017 10:45 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] 2.4 vs 5 Yes, we are attempting this strategy, but so far the rejoicing has been more limited than one might hope. Will let everyone know if that changes. On Mon, Mar 6, 2017 at 21:10 Ian Lyons <ily...@rollins.edu<mailto:ily...@rollins.edu>> wrote: My $.02 You need both bands. Build out your network for 5.0 ghz range circles around an AP (with some over lap) using a program to map out the wifi space and turn off extraneous 2.4 radios Balance is achieved, users can connect on almost every device and there will be rejoicing in the land. Okay, maybe not the last part. Ian Lyons Network Engineer Rollins College Get Outlook for Android ________________________________ From: The EDUCAUSE Wireless Issues Constituent Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> on behalf of Jake Snyder <jsnyde...@gmail.com<mailto:jsnyde...@gmail.com>> Sent: Monday, March 6, 2017 9:20:11 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] 2.4 vs 5 One thing I like in your design is the 5GHz only and dual band. So many people try a 5GHz only and a 2.4Ghz only and it backfires on them. Sent from my iPhone On Mar 6, 2017, at 3:17 PM, Jason Cook <jason.c...@adelaide.edu.au<mailto:jason.c...@adelaide.edu.au>> wrote: We have a dedicated 5ghz SSID but it’s in addition to our standard which is not ideal… too many SSID’s doing the same thing So our dot1x auth’s are UofA (2.4&5) UofA 5ghz (5 only) eduroam (2.4 & 5) We still see plenty of brand new devices on 2.4 only and I was helping a student recently who grabbed an old laptop out of hard rubbish. So we are stuck with making them work but in doing so we see 5ghz capable devices sitting on 2.4 which isn’t so good. The extra SSID was fired up as a test and worked, so got stuck there but we still don’t classify it under our production since it’s poorly named. For end of year I’m proposing the removal of “UofA 5ghz” and making “UofA” a 5ghz only SSID with eduroam covering both 5 and 2.4. Our users get the same service on eduroam anyway as they would on our branded SSID(ip connectivity wise). A few years back I posted a discussion about this where we were considering something similar but having a 2.4ghz only network as UofA-legacy or the 5ghz network as UofA-Premium etc. since the current “UofA 5ghz” is technical and users don’t know what it means. We never got to a point where we were fully happy with the plan but in general we preferred the idea that if your 2.4ghz only you go on something called legacy to help drive the idea that they would ideally not use such a device. -- Jason Cook Technology Services The University of Adelaide, AUSTRALIA 5005 Ph : +61 8 8313 4800 From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Casey Feskens Sent: Tuesday, 7 March 2017 4:58 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] 2.4 vs 5 We are currently using a 5GHz only SSID (as well as 2.4) and have been trying to encourage students to use it. We recently conducted a survey of wireless performance and asked questions about why people were using 2.4 networks vs. 5GHz. A surprising number of students replied that their devices could not see the 5GHz SSID. On Mon, Mar 6, 2017 at 10:18 AM, Hunter Fuller <hf0...@uah.edu<mailto:hf0...@uah.edu>> wrote: Similarly, we haven't looked at it. You can walk into Best Buy today and walk out with a brand new laptop with no 5GHz wireless. On Mon, Mar 6, 2017 at 12:13 PM Jeffrey D. Sessler <j...@scrippscollege.edu<mailto:j...@scrippscollege.edu>> wrote: I don’t think there is a way to get away from 2.4 yet in EDU. For example, while most would install high-density 5GHz in every residential room, it’s likely cost-prohibitive to accomplish the same in hallways and other areas that devices transit but don’t linger. As such, 2.4 is still important for “in flight” devices. Jeff From: "wireless-lan@listserv.educause.edu<mailto:wireless-lan@listserv.educause.edu>" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> on behalf of "Oliver, Jeff" <jeff.oli...@uleth.ca<mailto:jeff.oli...@uleth.ca>> Reply-To: "wireless-lan@listserv.educause.edu<mailto:wireless-lan@listserv.educause.edu>" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Date: Monday, March 6, 2017 at 8:42 AM To: "wireless-lan@listserv.educause.edu<mailto:wireless-lan@listserv.educause.edu>" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: [WIRELESS-LAN] 2.4 vs 5 Folks, just wondering how many PSI’s have successfully turned off your 2.4 and gone 5GHz only? And how much blowback? Cheers, Jeff --- Jeffrey L. Oliver Manager, Network and Telecommunications Information Technology Services The University of Lethbridge 4401 University Drive, Lethbridge, Alberta, T1K 3M4 Tel: 403.329.5162<tel:(403)%20329-5162> Mob: 403.315.4461<tel:(403)%20315-4461> URI: jeff.oli...@uleth.ca<mailto:jeff.oli...@uleth.ca> Web: http://www.uleth.ca/information-technology/<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uleth.ca%2Finformation-technology%2F&data=02%7C01%7Cilyons%40ROLLINS.EDU%7C79974241cd2e4968dfee08d465008464%7Cb8e8d71a947d41dd81dd8401dcc51007%7C0%7C0%7C636244500316796377&sdata=XUSyTFfnS8cBTNeDI9e73SlzZ%2FlYJx2DHFtee1RR20Q%3D&reserved=0> ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.educause.edu%2Fdiscuss&data=02%7C01%7Cilyons%40ROLLINS.EDU%7C79974241cd2e4968dfee08d465008464%7Cb8e8d71a947d41dd81dd8401dcc51007%7C0%7C0%7C636244500316796377&sdata=XlZ0gxdl%2FMigx3eXbMgWqxzlfXrd0mmbcqQXSdyXp%2Bk%3D&reserved=0>. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.educause.edu%2Fdiscuss&data=02%7C01%7Cilyons%40ROLLINS.EDU%7C79974241cd2e4968dfee08d465008464%7Cb8e8d71a947d41dd81dd8401dcc51007%7C0%7C0%7C636244500316796377&sdata=XlZ0gxdl%2FMigx3eXbMgWqxzlfXrd0mmbcqQXSdyXp%2Bk%3D&reserved=0>. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.educause.edu%2Fdiscuss&data=02%7C01%7Cilyons%40ROLLINS.EDU%7C79974241cd2e4968dfee08d465008464%7Cb8e8d71a947d41dd81dd8401dcc51007%7C0%7C0%7C636244500316796377&sdata=XlZ0gxdl%2FMigx3eXbMgWqxzlfXrd0mmbcqQXSdyXp%2Bk%3D&reserved=0>. -- --------------------------------------------- Casey Feskens <cfesk...@willamette.edu<mailto:cfesk...@willamette.edu>> Director of Infrastructure Services Willamette Integrated Technology Services Willamette University, Salem, OR Phone: (503) 370-6950 --------------------------------------------- ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.educause.edu%2Fdiscuss&data=02%7C01%7Cilyons%40ROLLINS.EDU%7C79974241cd2e4968dfee08d465008464%7Cb8e8d71a947d41dd81dd8401dcc51007%7C0%7C0%7C636244500316796377&sdata=XlZ0gxdl%2FMigx3eXbMgWqxzlfXrd0mmbcqQXSdyXp%2Bk%3D&reserved=0>. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.educause.edu%2Fdiscuss&data=02%7C01%7Cilyons%40ROLLINS.EDU%7C79974241cd2e4968dfee08d465008464%7Cb8e8d71a947d41dd81dd8401dcc51007%7C0%7C0%7C636244500316796377&sdata=XlZ0gxdl%2FMigx3eXbMgWqxzlfXrd0mmbcqQXSdyXp%2Bk%3D&reserved=0>. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.educause.edu%2Fdiscuss&data=02%7C01%7Cilyons%40ROLLINS.EDU%7C79974241cd2e4968dfee08d465008464%7Cb8e8d71a947d41dd81dd8401dcc51007%7C0%7C0%7C636244500316796377&sdata=XlZ0gxdl%2FMigx3eXbMgWqxzlfXrd0mmbcqQXSdyXp%2Bk%3D&reserved=0>. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.educause.edu%2Fdiscuss&data=02%7C01%7Cilyons%40ROLLINS.EDU%7C189c50e5b5ea4d3a71ce08d4650c519d%7Cb8e8d71a947d41dd81dd8401dcc51007%7C0%7C0%7C636244550992936521&sdata=AxYBCVnCHzJC5rLPDtAnLIVM89IBALiBkePQWIv0rfc%3D&reserved=0>. -- -- Hunter Fuller Network Engineer VBRH Annex B-1 +1 256 824 5331 Office of Information Technology The University of Alabama in Huntsville Systems and Infrastructure ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.educause.edu%2Fdiscuss&data=02%7C01%7Cilyons%40ROLLINS.EDU%7C189c50e5b5ea4d3a71ce08d4650c519d%7Cb8e8d71a947d41dd81dd8401dcc51007%7C0%7C0%7C636244550992936521&sdata=AxYBCVnCHzJC5rLPDtAnLIVM89IBALiBkePQWIv0rfc%3D&reserved=0>. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
