All,

 

We found our client - 2802i AP problem. They are all related to a memory leak 
in the 2802 AP : (This problem has taken us crazy for 6 months!)

 

CSCve55196 COS AP not forwarding DHCP OFFER/ACK on its radio downstream
CSCvd64819 AP-COS drops downstream DHCP; kills wpcpd (reason: OOM); kernel panic
(they will be deduplicated)
CSCvd23175 2800/3800 WCPD memory leak observed

 

And our flash issue is fixed in :

CSCuz47559 error saving config file happens on multiple 2702

 

So version 8.2.154.62 will fix all our issues (and is now available for testing)

Tonight, I will activate this version for 3100 different access point of which 
66x are AP-COS (2802)


I hope our wireless network will become stable again after this upgrade....

 

 

Regards

 

Gertjan Scharloo

ICT Consultant

_____

 

Universiteit van Amsterdam | Hogeschool van Amsterdam

 

ICT Services

Leeuwenburg | kamer A9.44

Weesperzijde 190 | 1097 DZ Amsterdam

+31 (0)20 525 4885

Mobiel : +31(0) 61013-5880

www.uva.nl

uva.nl/profile/g.scharloo

Beschikbaar : Ma | - | Wo | Do | Vr |

 

 

From: wireless-lan <[email protected]> on behalf of Charles 
Francis <[email protected]>
Reply-To: wireless-lan <[email protected]>
Date: Saturday, 8 July 2017 at 22:29
To: wireless-lan <[email protected]>
Subject: Re: [WIRELESS-LAN] [EXTERNAL] Re: [WIRELESS-LAN] Cisco 3800 Series APs

 

We did have some client disconnect issues on WISM2’s and 5508’s where certain 
client traffic seemed to be blackholed.  The only way to get people working 
again was to associate to a different SSID and then go back.

 

Once we changed our QoS from Platinum or Gold to Silver, the issues seem to 
have subsided.

 

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
<[email protected]> on behalf of Jason Watts <[email protected]>
Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv 
<[email protected]>
Date: Thursday, July 6, 2017 at 8:33 AM
To: "[email protected]" <[email protected]>
Subject: [EXTERNAL] Re: [WIRELESS-LAN] Cisco 3800 Series APs

 

*** Exercise caution. This is an EXTERNAL email. DO NOT open attachments or 
click links from unknown senders or unexpected email. ***

Well that is troubling. We are about to deploy around 200 of them. Is anyone 
else experiencing similar issues to this on 2802's?

-- 
Jason Watts
Pratt Institute, Academic Computing
Senior Network Administrator



 

Sent from my iPhone


On Jul 6, 2017, at 7:23 AM, Scharloo, Gertjan <[email protected]> wrote:

Hi Bryan,

 

The University of Amsterdam and Amsterdam University of Applied Sciences are 
currently using 2802i Access Points since December 1, 2016 to gain experience 
with this new type of Access Point. (Only on the 9th and 10th floors)

 

The access points have been problematic from the start, and still there are 
complaints from end users that we can’t solve or identify properly. The same 
users can work without problems on other floors where we have 2702i Access 
Points stationed in this property.

We are currently dealing with client disconnections on the floors/buildings 
with AP2802i. This disconnection occurs 2-3 hours, sometimes more frequently. 
Many of our clients are effected. Another issue which is subpart of this issue 
is: the clients are connected but there is no traffic flow. These clients have 
laptop from different vendors for example Dell, Apple with different (updated) 
drivers. -The users stay connected but cannot transmit any data. 

 

Two months ago, we have started a new software release 8.2.154.17 and we were 
hoping to fix our client disconnect issue only with the 2802i AP, but the 
problem became worse. We have started a Tac CASE (severity 2)

 

 

Regards

 

Gertjan Scharloo

ICT Consultant

_____

 

Universiteit van Amsterdam | Hogeschool van Amsterdam

 

ICT Services

Leeuwenburg | kamer A9.44

Weesperzijde 190 | 1097 DZ Amsterdam

+31 (0)20 525 4885

Mobiel : +31(0) 61013-5880

www.uva.nl

uva.nl/profile/g.scharloo

Beschikbaar : Ma | - | Wo | Do | Vr |

 

 

From: wireless-lan <[email protected]> on behalf of Bryan Ward 
<[email protected]>
Reply-To: wireless-lan <[email protected]>
Date: Wednesday, 5 July 2017 at 18:07
To: wireless-lan <[email protected]>
Subject: [WIRELESS-LAN] Cisco 3800 Series APs

 

Couldn’t find a recent discussion on the list archives, so I’ll ask my question.

 

For those of you that have Cisco 3800 series APs in production, how have they 
been working for you recently?

We currently purchase 3700 series APs as our standard for new installs and 
replacement of our 3500 series APs, but are now considering switching to the 
3800 series.

I heard there were a lot of issues with them at first, but was wondering if 
they’re still troublesome now that they’ve been out in the wild for some time.

Also, does anyone currently have issues using Prime to manage them?

 

Thanks all,

 

--

Bryan Ward

Network Engineer

Dartmouth College Network Services

603-646-2245

[email protected]

 

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