This isn't the behavior I've seen by the iOS versions of Google Home.
Do you
have an iOS device to verify behavior? It may be something in the
Android version
of Google Home only. Does the Chromecast setup complete though, even though
the final SSID switch of the controlling phone does not?
On 7/12/17 4:36 PM, Higgins, Benjamin J wrote:
Howdy:
We are having troubles with provisioning Google Chromecasts on our
wireless network and was wondering if anyone else has seen this.
As a quick overview, we are end to end Aruba Wireless and ClearPass.
Any EAP-TLS capable device is allowed on our WPI-Wireless and eduroam
networks. When connecting this way, the ClearPass Endpoint record is
flagged as being EAP-TLS capable.
We also have a WPI-Open unsecure network for media devices/game
consoles/etc. To be on the WPI-Open network, the device must be
registered in our IPAM which then creates a ClearPass EndPoint and
Guest Device. Due to the magic of Aruba ClearPass, we are not
allowing EAP-TLS flagged devices on WPI-Open.
Then due to the voodoo – a much higher level of magic – of Aruba
AirGroups, devices on one network can talk to the other without
problem. This has been proven with an AppleTV and iPhone – so it does
work.
Enter the "Google Home" app on Android devices. This app appears to
communicate from the phone on WPI-Wireless to the Chromecast on
WPI-Open during the provisioning process. But near the end of the
provisioning process, the Google Home app attempts to move the phone
from WPI-Wireless to WPI-Open. This operation is not supported in our
environment so the process never completes despite the two devices
seemingly being able to communicate.
I have been told that before the Google Home app – back when the app
was the Chromecast app – you could provision a Chromecast and it would
work flawlessly in this type of scenario.
Has anyone ever run into this problem the field? How did you solve it?
Many thanks!
--ben
--
Benjamin J. Higgins (‘97), N1ZVY | [email protected]
<mailto:[email protected]>
Senior Network Engineer, JNCIA, ACCA | Office 508.831.4860
Worcester Polytechnic Institute | Cell 508.713.1739
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