What eap (mschap, tls, etc) type are you supporting? T.J. Norton Wireless Network Architect Network Operations - Wireless
(434) 592-6552<tel:(434)%20592-6552> [http://www.liberty.edu/media/1616/40themail/wordmark-for-email.jpg] Liberty University | Training Champions for Christ since 1971 On Aug 21, 2017, at 4:20 PM, Jeremy Gibbs <[email protected]<mailto:[email protected]>> wrote: Good afternoon. Looks like the Internet is still working after the eclipse! Anyway, we have a few users that get "Authentication Error" message on their Android phone when attempting to connect to wireless (S7 and S8 so far). "forgetting" the networks don't help either. One of the networks "UC_Secure" is a 802.1x network. The other network is 100% open. This is the screenshot he provided me: <Screenshot_20170821-135507.png> I don't see anything in the logs indicating a problem. The only thing I do see is this Radius Accounting Client [60:F1:89:A1:22:AD] on VNS [UC_Wireless] is deregistered with termination code: 4 [Idle Timeout]. 3 Other clients/computers are fine. This is an Extreme Networks deployment on 3935i APs (AC wave 2). Has anyone seen a similar issue? During some testing, disabling band-steering seemed to help, but it's hit or miss. -- Jeremy L. Gibbs Sr. Network Engineer ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.educause.edu%2Fdiscuss&data=02%7C01%7Ctnorton7%40liberty.edu%7C7b32bd88399a413191c308d4e8d20aac%7Cbaf8218eb3024465a9934a39c97251b2%7C0%7C0%7C636389436195923336&sdata=BSbA6aeoU2S5QtYZe%2F3GCnxVNrjS7bbufoANFeA%2F9Zw%3D&reserved=0>. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
