Good Evening, I was curious if anyone had created their own "Wireless Log Sheet Template" that they provide to end-users that run into wireless issues and may be willing to share? An RA had given me the idea awhile back when she went around to everyone on her floor for information gathering on a notepad (user name, room number, device, wireless rating [X out of 10[). I'm planning on creating a formatted excel sheet that I can send to the user to have them fill out over a course of a couple days with columns/rows along the lines of - -date/time, device, with issue experienced -> slow, disconnected, disconnected-couldn't reconnect, etc.
Thank you and have a great evening! Christopher Johnson Wireless Network Engineer AT Infrastructure Operations & Networking (ION) Illinois State University (309) 438-8444 Stay connected with ISU IT news and tips with @ISU IT Help on Facebook<https://www.facebook.com/ISUITHelp/> and Twitter<https://twitter.com/ISUITHelp> ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
