Have you tried a short USB extension cord to see if it might be a blocked signal problem?
Thanks, Joseph B. Sent from my iPhone On Jun 19, 2018, at 2:07 PM, Lee H Badman <[email protected]<mailto:[email protected]>> wrote: Hello to the group. Are any of you using wireless time clocks from this company https://www.timeclockplus.com/time_collection.aspx? If so, are you seeing any problems? They don’t support 802.1X (go figure) and so end up with MAB on the guest network. All have IP addresses and an unfettered path to their cloud server. Sometimes these units simply stop communicating with the cloud server. Sometimes a reboot helps. Sometimes it doesn’t. We had a recent case where after scheduled network maintenance, only 11 out of almost 40 clocks will reach out to the cloud service even though all are good wireless clients. Configure a test laptop on the same network (they are all on the same network) and you will have no problem pinging that cloud server. They are erratic at best, and no other clients on this network seem to have any issues whatsoever. Just wondering if we are somehow unique or if these things are as wonky as they seem so far. They have a cheapo Star-Tech adapter plugged into a USB slot deep in the unit, FWIW. Thanks- Lee Badman ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
