We have a small installation of 515s running 8.5.0.5 and have experienced the 
same behavior that Keith described.  So far, mostly anecdotal data but we are 
starting to gather data and troubleshoot this with Aruba as well.

Amel Caldwell
University of Washington

From: The EDUCAUSE Wireless Issues Community Group Listserv 
<[email protected]> on behalf of "McCurry, Barry A" 
<[email protected]>
Reply-To: The EDUCAUSE Wireless Issues Community Group Listserv 
<[email protected]>
Date: Friday, January 17, 2020 at 11:33 AM
To: "[email protected]" <[email protected]>
Subject: Re: [WIRELESS-LAN] Update on our Aruba solution

Do you mind sharing what version of code you are running currently? I think you 
mentioned 8.5.0.3 in the initial thread, but you mentioned the upgrade to 
8.5.0.5 was recommended by Aruba. I would be curious to know if the tiger team 
saw these issues on 8.5.0.5, as we just upgraded to this version over the break.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
<[email protected]> On Behalf Of Turner, Ryan H
Sent: Thursday, January 16, 2020 4:10 PM
To: [email protected]
Subject: [WIRELESS-LAN] Update on our Aruba solution

All,

Since the thread generated significant interest last week, I wanted to let you 
know how Aruba responded.

After hearing of our issues, Aruba sent a tiger team (5 or 6 folks) that came 
in to work on the bugs.  We had a punch list of things to work on.

On the top of the list was the 515 performance issues.  This is where people 
would stay connected, but data wouldn’t flow for a period of time.  The 
symptoms were reproduced many times during the week with everyone present.  
Aruba found a bug in code that does not handle queuing properly in certain 
circumstances.  They produced code to fix this issue, but we cannot confirm at 
this time if this will resolve what we are seeing….  We saw a similar symptom 
immediately after putting the fix on the AP.

After seeing the same symptom immediately after putting on the hotfix, they 
realized that someone on the team has an intel AX adapter which has significant 
issues with OFDMA.  It can essentially wreck the airwaves for other clients.  
The solution is to TURN OFF OFDMA on AX access points until Aruba releases a 
build that can selectively ignore Intel OFDMA (while allowing others).  I have 
a release from Broadcom on January 6 speaking to this issue, so they aren’t 
making that.  I confirmed it with a separate wireless vendor that Broadcom has 
had some issues on the OFDMA front.  I plan on keeping it off for likely the 
next year as we don’t really have a significant quantity of ax clients to make 
it work the hassle at the moment.



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