This is PSK (?) and not 802.1X? Sanity check. Also, are you running the SSID with WPA, WPA2, and WPA3 all simultaneously enabled?
Anything exciting in the packet captures? Lee Badman | Network Architect (CWNE#200) Information Technology Services (NDD Group) 206 Machinery Hall 120 Smith Drive Syracuse, New York 13244 t 315.443.3003 e [email protected]<mailto:[email protected]> w its.syr.edu SYRACUSE UNIVERSITY syr.edu From: The EDUCAUSE Wireless Issues Community Group Listserv <[email protected]> On Behalf Of Mallon, Jason Sent: Wednesday, March 4, 2020 10:06 AM To: [email protected] Subject: [WIRELESS-LAN] Xbox One and WPA3 Hey everybody, We are currently testing WPA3 in a couple of our dorms and academic buildings using 8.10.112 on the Cisco 8540 controller. We started hitting bugs with the 1815w on 8.5.140 and were encouraged to upgrade to 8.8 or 8.10 per TAC. Through discussions with our SE we found that 8.10 is going to be the long live release and decided to go that path. We tested what we could in the office, and there were no issues with this. We have been running this code since last year without any issues. At some point after the semester started we started getting tickets for Xbox One that are on the 8.10 code level. I know the SSID is functioning properly because of all the other devices that are connected including PS4s. All of the Xbox owners that have complained have given the same error message. Just curious if anybody else is seeing this issue. “your security protocol will not work xbox one "Your console supports WPA/WPA2 (personal), WPA2 (personal), and WEP network security protocols, but your router is using something else. You'll need to change your routers configuration."" Thanks, Jason Mallon | Network Engineer III [/var/folders/h2/r448cc4j4_v70yns10brx6r00000gq/T/com.microsoft.Outlook/Content.MSO/90F25235.tmp] OIT The University of Alabama <https://www.ua.edu/>[email protected]<mailto:[email protected]> [/var/folders/h2/r448cc4j4_v70yns10brx6r00000gq/T/com.microsoft.Outlook/Content.MSO/8434B70B.tmp] ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community
