Chuck, We can get the Xbox’s connected on to our guest network with ease, but moving them back we are still seeing the issue. We were able to get him to download the new code from the guest network, and that didn’t fix the issue either.
Thanks, Jason Mallon | Network Engineer III [/var/folders/h2/r448cc4j4_v70yns10brx6r00000gq/T/com.microsoft.Outlook/Content.MSO/90F25235.tmp] OIT The University of Alabama <https://www.ua.edu/>[email protected]<mailto:[email protected]> [/var/folders/h2/r448cc4j4_v70yns10brx6r00000gq/T/com.microsoft.Outlook/Content.MSO/8434B70B.tmp] From: The EDUCAUSE Wireless Issues Community Group Listserv <[email protected]> on behalf of "Enfield, Chuck" <[email protected]> Reply-To: The EDUCAUSE Wireless Issues Community Group Listserv <[email protected]> Date: Wednesday, March 4, 2020 at 12:08 PM To: "[email protected]" <[email protected]> Subject: [EXTERNAL] Re: [WIRELESS-LAN] Xbox One and WPA3 I’m not saying this is what you have, but around October we started getting XboxOne issues. If you run the network test on the console you get an error forming the Teredo tunnel. Neither a soft nor hard reset of the console fixes it, but switching networks seems to. In our case we have the user connect to guest, then move back to the IoT SSID, and that seems to fix it. FWIW, this seems to correlate with an update of Call of Duty Modern Warfare and there’s chat in the forums about that update having the same effect on home networks. I can’t provide much more precise detail because I didn’t work on it myself. Chuck From: The EDUCAUSE Wireless Issues Community Group Listserv <[email protected]> On Behalf Of Mallon, Jason Sent: Wednesday, March 4, 2020 10:06 AM To: [email protected] Subject: [WIRELESS-LAN] Xbox One and WPA3 Hey everybody, We are currently testing WPA3 in a couple of our dorms and academic buildings using 8.10.112 on the Cisco 8540 controller. We started hitting bugs with the 1815w on 8.5.140 and were encouraged to upgrade to 8.8 or 8.10 per TAC. Through discussions with our SE we found that 8.10 is going to be the long live release and decided to go that path. We tested what we could in the office, and there were no issues with this. We have been running this code since last year without any issues. At some point after the semester started we started getting tickets for Xbox One that are on the 8.10 code level. I know the SSID is functioning properly because of all the other devices that are connected including PS4s. All of the Xbox owners that have complained have given the same error message. Just curious if anybody else is seeing this issue. “your security protocol will not work xbox one "Your console supports WPA/WPA2 (personal), WPA2 (personal), and WEP network security protocols, but your router is using something else. You'll need to change your routers configuration."" Thanks, Jason Mallon | Network Engineer III [/var/folders/h2/r448cc4j4_v70yns10brx6r00000gq/T/com.microsoft.Outlook/Content.MSO/90F25235.tmp] OIT The University of Alabama <https://nam01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ua.edu%2F&data=02%7C01%7Ccae104%40PSU.EDU%7C762fd781af894ea2016e08d7c04d86be%7C7cf48d453ddb4389a9c1c115526eb52e%7C0%7C0%7C637189311524746181&sdata=Uarp1MtHY6nnQuD7EUYl7c7JRU71%2FJTZZXvIvPYTOko%3D&reserved=0>[email protected]<mailto:[email protected]> [/var/folders/h2/r448cc4j4_v70yns10brx6r00000gq/T/com.microsoft.Outlook/Content.MSO/8434B70B.tmp] ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community<https://nam01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.educause.edu%2Fcommunity&data=02%7C01%7Ccae104%40PSU.EDU%7C762fd781af894ea2016e08d7c04d86be%7C7cf48d453ddb4389a9c1c115526eb52e%7C0%7C0%7C637189311524746181&sdata=Q%2FyeZTxupenqx6UaWA%2B86cR7x1WXMB6GEbEYuoaZqOY%3D&reserved=0> ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community
