Christopher, We have had a group of users for years that have Alienware laptops with the Killer Wireless chips in them. The only wireless connection / reliability issue we have seen were due to a couple of settings in the "Killer Control Center" (KCC) that manages wireless chip settings / features. The settings we have found in KCC are extremely wirelessly disruptive to a percentage of users. We change those settings, but find that some driver version upgrades reset them. These settings affect users on both our 802.1X and open guest wireless networks. I hope this helps. If you want to discuss further, let me know. Thanks, Brad
From: The EDUCAUSE Wireless Issues Community Group Listserv [mailto:[email protected]] On Behalf Of Johnson, Christopher Sent: Friday, July 17, 2020 12:50 PM To: [email protected] Subject: [WIRELESS-LAN] XPS 15 Laptop - Killer Networking NIC Experience [EXTERNAL SENDER] Good Afternoon everyone, Curious what everyone's experience has been with the "Killer Networking - https://support.killernetworking.com/"; NICs - probably not the best name for a product? Which seemed to have been included with the Dell XPS 15 laptop? If they're as "stay far away from" as a couple forum posts I've seen - where Dell was just flat out been replacing them under warranty with Intel 8265 NICs - https://www.dell.com/community/Laptops-General-Read-Only/XPS-15-9560-Killer-Wireless-killing-my-network/td-p/5095933 I'm not looking at replacing them. One of the staff members on campus mentioned this issue to me (issues at home and on-campus) - latest drivers, etc. Trying to determine if recommending an alternate card preferable - or tweaking some of the driver sets might be best. Christopher Johnson Wireless Network Engineer Office of Technology Solutions | Illinois State University (309) 438-8444 Stay connected with ISU IT news and tips with @ISU IT Help on Facebook<https://www.facebook.com/ISUITHelp/> and Twitter<https://twitter.com/ISUITHelp> ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community
