Hopefully everyone has having a good semester start, given the circumstances. I'd like to pick the brains of long-time Cisco wireless customers who have made the jump to the new stuff- 9800s, DNAC, .11ax (or not) as data points for our planning.
Please provide answers off-list, so the public bashing/fanboy affect is minimized, but I will share unfiltered (except for personal and school names) what I get back with anyone else interested. If you have used Cisco AireOS products for a while and have or are moving to the new stuff: - How big is you WLAN environment? - Why did you stay with Cisco? - How important is your Wave2 11ac installed AP base to your decision to stay with Cisco? - How important is "we have single VLANs to each AP + CAPWAP tunnels" versus "we'd have to redesign if we went with Mist, Meraki, etc" to staying with Cisco? - Have you been significantly frustrated by aspects of Cisco's AireOS products and support? If so, have you found the new stuff any less frustrating? - From the support perspective, do you feel that Cisco earned their $ with responses to your problems on the AireOS products? Has that changed better or worse with the new stuff? - Do you feel that Cisco's latest license paradigms on 9800s, DNAC, APs, location services, etc are fair and reasonable versus product quality and quality of support? - Have you found the Wireless Business Unit corporate culture satisfactory throughout the old and new product sets? If you have changed from Cisco to another vendor rather than move to the new product sets, I'd also be interested in hearing the why behind your decision and the difficulty or ease of changing. Kind regards, and thanks. Lee Badman | Network Architect (CWNE#200) Information Technology Services (NDD Group) 206 Machinery Hall 120 Smith Drive Syracuse, New York 13244 t 315.443.3003 e [email protected]<mailto:[email protected]> w its.syr.edu Campus Wireless Policy: https://answers.syr.edu/display/network/Wireless+Network+and+Systems SYRACUSE UNIVERSITY syr.edu ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community
