All, We’ve been playing wack a mole with onboarding issues, but as students are starting to move in, we are seeing a situation where the OSX agent gets to the ‘configuring’ screen and then just stays there. The certificate gets installed but the profile is not. The problem appears to be something corrupted in the user account. If we have the user log into a different account, they can onboard. I haven’t figured out what is blocking the initial onboard. I just had one report at the end of the week so I didn’t look to hard into it, but now I am up to 6.
Has anyone else seen this and resolved it? Thanks, Ryan ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community
