All, 

In the months between we shutdown for COVID in March 2020 and now we have 
upgraded our WLC5520 to 8.10.151.0, replaced the core routers for campus and 
Resnet, and replaced some APs. Somewhere in all of these changes, users lost 
the ability to connect to their Sonos and Google Home devices. The devices 
connect to the network, get an IP, and try to get to the internet (thank you 
netflow). But, the users cannot connect to the devices via their mobile or 
laptops. When I do a packet capture on the clients, I see SSDP discovers to 
239.255.255.250 and the broadcast 255.255.255.255. 
Any ideas? 

* ip multicast-routing is enabled on the core switch 
VLAN: 


    * ip pim sparse-mode 
    * ip igmp version 3 
    * ip igmp explicit-tracking 

WLC 
* mDNS is enabled 
* mDNS service strings exist 


Christina Klam 
Network Engineer 
Institute for Advanced Study 
1 Einstein Dr 
Princeton, NJ 08540 
(m) +1 609-751-7899 
(o) +1 609-734-8154 
ck...@ias.edu 


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