Title: Message
several things
 
1. they may have to start having "credit card authorization forms" signed and faxed for all orders over a certain amount (thus creating more administrative burdens for other WISPs)
2. they may have to pay a higher fee for credit card processing (thus prices go up)
 
As an ISP -- I'm sure you'll have someone dispute a charge with you one day
 
-Charles
 
P.S. -- just an FYI, if you instead had issued a stop payment on a check, you could be sued for check fraud
 

-------------------------------------------
WiNOG Austin, TX
March 13-15, 2006
http://www.winog.com

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brian Rohrbacher
Sent: Tuesday, January 24, 2006 2:44 PM
To: WISPA General List
Subject: Re: [WISPA] wisp-router

point taken.
Maybe you can shed a little light on something for me.  Since you were a vendor...
How does a CC dispute effect you?  All I know is I call Mastercard and they credit me. 
What happens and what are the consequences on the other end.
I'm trying to see if in my disgust I was a little trigger happy.


Charles Wu wrote:
Sometimes, itt may be better the threaten someone before punching them in
the face

-Charles

-------------------------------------------
WiNOG Austin, TX
March 13-15, 2006
http://www.winog.com 



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On
Behalf Of Brian Rohrbacher
Sent: Tuesday, January 24, 2006 2:06 PM
To: WISPA General List
Subject: Re: [WISPA] wisp-router


Charles, you make me think weather or not I should have called Chase 
Mastercard without further steps.
 I could have email Eje and said hey, your staff not doing the right 
thing here.  Fix it or I'll call Chase.  But that is like a threat and I 
don't like it. 
Then maybe he only fixes it because of the threat.  And he still has an 
uncooperative staff.  I want it fixed because they know they screwed up. 
Not because of some threat.

Charles Wu wrote:

  
Hi Brian,

Just a word of advice

Although I realize that you are quite displeased with your current 
service levels from WISP-Router (right or wrong, I don't know enough 
about the story to make an appopriate judgement), immediately calling 
your credit card company and filing a fraud complaint / dispute is one 
way to BURN YOUR BRIDGE with that particular vendor

Then again, posting a flame against them across public listservs 
doesn't really help either...

-Charles

-------------------------------------------
WiNOG Austin, TX
March 13-15, 2006
http://www.winog.com



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On 
Behalf Of Brian Rohrbacher
Sent: Tuesday, January 24, 2006 12:44 PM
To: [EMAIL PROTECTED]; wireless@wispa.org
Subject: [WISPA] wisp-router


Anyone ever have trouble with them.  FYI  They just informed me it is 
my
fault they didn't ship me out what I paid for.
I've never done anything with Mikrotik.  I ordered what a friend told me 
to, I don't know what anything looks like,
I assumed when I looked in the box it was all there.  Well, I have Butch 
lined up an am ready to use it and...imagine that,
I'm missing parts.  Maybe I didn't call within the first 7 days.  Who 
gives a fart!  Be warned.  I just got screwed.
Credit card dispute to the rescue again.   Ahh, this just pisses me 
off.  I should get what I paid for. 
I don't lie.  I know I didn't get the part.  Speaking of not getting 
it.  Don't these people know the customer (ME) is always right? 
I can't get away with this crap with my subs, that's for sure. Just so
    
ya'll
  
know, when I first called, the guy I talked to said it 
looked like it might not have been shipped.  They would look into is and 
call me back.
I was happy and thinking how I would post to the list and say how fast 
they helped me and solved my problem.  Nope.  Not today.  I
was promptly called back and blamed for their poor quality control.


Also, where can I order a RB564 Daughterboard to replace the one the
"ups guy must have stole"?  Not wisp-router.  Need it overnight.

 

    

  

-- 
Brian Rohrbacher
Reliable Internet, LLC
www.reliableinter.net
Cell 269-838-8338

"Caught up in the Air" 1 Thess. 4:17
-- 
WISPA Wireless List: wireless@wispa.org

Subscribe/Unsubscribe:
http://lists.wispa.org/mailman/listinfo/wireless

Archives: http://lists.wispa.org/pipermail/wireless/

Reply via email to