If I sell you something, and you don't call me to tell me there is a
problem with it for a month, I will assume that you got it, and it
worked just fine. If you call me a month later and just opened the box
and the product inside isn't what you remember ordering, then it seems
like someone needs to draw the line somewhere. Would you go back to a
store and tell them that the VCR you bought 3 months ago was missing the
remote control? Do you think they would believe you?
Is there a time limit (longer than 7 days I assume) that you think that
the vendor should have adequate expectation that you have had time to
receive and inspect the goods that they shipped? Their printed policy
was apparently 7 days. What do you think would be fair? 30 days? 90
days? forever? You sent payment. They shipped a box, and stated that you
should inspect the box to insure the accuracy of the order. When there
was no response in 7 days, it seems fair for them to assume that the box
met your expectations.
This reminds me of subs whose first call to complain, they tell me that
"its been down for 2 weeks". I usually ask them if their phone service
has been down that whole time too, since they haven't called.
Pete Davis
NoDial.net
Brian Rohrbacher wrote:
My opinion.
FYI For those of you who remember this......
I am still fighting them. They disputed my dispute. LOL Who do they
think they are to take my money and not send the product? Anyway, I
will not give up on this. They will learn it's not ok to steal.
Brian Rohrbacher wrote:
Anyone ever have trouble with them. FYI They just informed me it is
my fault they didn't ship me out what I paid for.
I've never done anything with Mikrotik. I ordered what a friend told
me to, I don't know what anything looks like,
I assumed when I looked in the box it was all there. Well, I have
Butch lined up an am ready to use it and...imagine that,
I'm missing parts. Maybe I didn't call within the first 7 days. Who
gives a fart! Be warned. I just got screwed.
Credit card dispute to the rescue again. Ahh, this just pisses me
off. I should get what I paid for. I don't lie. I know I didn't get
the part. Speaking of not getting it. Don't these people know the
customer (ME) is always right? I can't get away with this crap with
my subs, that's for sure.
Just so ya'll know, when I first called, the guy I talked to said it
looked like it might not have been shipped. They would look into is
and call me back.
I was happy and thinking how I would post to the list and say how
fast they helped me and solved my problem. Nope. Not today. I
was promptly called back and blamed for their poor quality control.
Also, where can I order a RB564 Daughterboard to replace the one the
"ups guy must have stole"? Not wisp-router. Need it overnight.
--
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