I'm not thrilled with ACT either...but I'm so deep into it that changing would be a major nightmare.  The newest versions have a sequel database that is a huge resource hog.  I had to upgrade to a gig of RAM on my laptop to get any kind of performance out of it.
I "upgraded" to the 2005 version and it had so many bugs that they finally said that they were not going to update it anymore and you had to buy the 2006 version...nice work if you can get it.  The good news is that the 2006 version seems pretty stable...albeit with a number of flaky "features".

Jeff Broadwick
800-813-5123 x106


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rick Smith
Sent: Friday, May 12, 2006 9:45 AM
To: WISPA General List
Subject: RE: [WISPA] more CRM

I looked at installing Dynamics - I'm a biz partner, so I got all the stuff, and it still didn't work.
Not to mention being a total pig.
I hate ACT!, but it's still one of the only things out there.

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dylan Oliver
Sent: Friday, May 12, 2006 8:11 AM
To: WISPA General List
Subject: [WISPA] more CRM

speaking of ACT and crm .. anyone use MS Business Contact Manager? Or Dynamics? the latter looks like overkill. also - any favorite tricks for making calls from the CRM through softphones or otherwise?

On 5/12/06, Jeff Broadwick <[EMAIL PROTECTED]> wrote:
I've had a couple scares in the last few years, so I back up ACT and several
other programs at least weekly.  It's not that big of a deal...just have to
remember to do it.

Dylan Oliver
Primaverity, LLC
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