If you are going to offer Businesses VOIP service, try to build a better service than Vonage.

I'm on calls all day with people on Vonage or home-grown VOIP that terminate calls via the Internet.
99% of those calls sound like a below average cell phone call.
Jitter and latency beat up the conversation.
Most often, the caller will have no idea that the call quality is less than desirable, but to the person on the other end, there are missed words, etc.
If you are selling cheap voice, that's fine.
However, most businesses need to have a quality voice service.

There are different levels of VOIP.
1. VOIP inside the office but TDM after the PBX.
2. Hosted VOIP inside the office, but TDM after the PBX - all traffic to PBX is on-net (off the Internet).
3. VOIP from phone to phone over the Internet

The last one usually has bad call quality.

I know it costs more to do TDM trunking for LD or to use VOIP Peering instead of Internet termination, but if you sell Business Voice service, sell a TDM equivalent service.

Why do you think so many national services, like Smoothstone and Cbeyond (18k and 29k customers respectively), use MPLS service and provide the transit for end-to-end call quality?

At VOIP 2.0, QOS and HD VOIP were hot topics. People are ready for something better than Vonage. And businesses are willing to pay for it.

Your business name (brand and reputation) will be linked to any services you offer.


Peter Radizeski
(813) 963-5884

Don Annas wrote:

The SPA942 is a great phone for the money (not quite as nice as the Polycom
501 which isn't much more $.  Regardless of which you use, an Asterisk PBX
is the easiest and best solution for a system that size.  Not only can
connect your SIP handsets and 4 analog sets, you can build an IAX or SIP
trunk to a provider such as Triad Telecom for SIP origination and
termination.  Let me know if you need any help.

- Don

-----Original Message-----
Behalf Of Ryan Spott
Sent: Friday, February 02, 2007 5:34 PM
To: WISPA General List
Subject: [WISPA] OT: Small office VoIP phone systems

Sorry to be off topic here folks, but I trust all but one of you. :)

I am looking for a small office VoIP phone system. It needs to support at least 4 Analog (outside) phone lines and at least 16 or so SIP based phones. Most of the Phones will be on a LAN in the building with about 4 phones off-site.

I was looking at the LInksys SPA9000 coupled with the SPA400 to do this but I am always leery of Linksys stuff.

Can any of you lead me in the right direction? Off list is fine and I can put together some synopsis when I get everyones info.



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