It does make you wonder why the ISP in question wasn't multi-homed.
Although, I recognize being multi-homed would have protected the WISP in
this situation... That is not really the issue.
The issue is that Businesses often build strategic partnerships, and
togeather they grow. There is often a need to extend trust to partners, and
expect that trust to be honored. There are to many Suppliers out there that
are just "Vendors" and can't see past end of their nose, and in my mind very
poor business men. What this event shows is that Level3 is not a worthy
"Partner". They are someone that reads the text of their contract with a
higher weight than common business sense that will profit them. Its
insaine, that a Goliath like Level3 would inject the MASSIVE harm to the
samll WISP over such a small infringement which would cause next to know
harm to the Goliath Level3, if it was not seized. This is the problem with
the Egotistical mammonth provider. They forget about the core fundamentals
of business, stengthening partnerships, and fostering their partner's growth
for mutual benefit. They have the, I'm to bug to worry about the small fish
syndrom.
Lets position it another way... Many small WISPs outsource their backbone to
someone that does it better. They take a "partner" that is multi-homed. They
pay an inflated price per MB, to compensate the partner for providing a
service behind multiple backbones. Aren;t you in that Business, Matt? If you
were to turn off your client, would you use the same arguement that your
client should have been multi-homed, and not relied on just you?
We are in a day, where we shouldn't have to protect ourselves from our
partners. Our partners should be a component we can count on without doubt
or sudden surprises.
I guess what it comes down to is, "Who do You trust"? Thats who one should
do business with. Not the "Big name". Not the "Best Priced". Not the Guy
that is doing you the "big favor" to take your order. NOt the guy that
leverages every thing they can get out of you when you are in a weak spot.
You need to pick partners (vendors) that also put skin in the game upfront,
and demonstrated an unconditional history of honoring their word and acting
in good faith, and offers good value before they are forced to. In other
words... "Someone you can Count on".
Events like this one from "Level3" are a discrace to the industry. And let
their true colors show. If Level3 is smart, they'll do an about face on
this one, make a public appologee, blame it on a mistake and
misunderstanding that went under the radar of management initially, and help
immediately fix the problem. Any other action, would shed a very negative
light.
The reason is that its not about the Provider, the WISP Client, or who is
wrong or right. Its about the well being of the public. And the Public is
the biggest loser in this deal. And that doesn't go over very well in the
"Press" or Public opinion. And ISP Buyers clearly don;t want to advertize
their afiliation with custoemrs that consumers hate, or have no remorse or
caring for the public.
This is a clear case of why Network Neutrality is important. People with
Power think about how something effects themselves, and not how their
actions may effect another.
Sorry about the preaching, but this type of thing just enrages me. There
should never be a situation where consumers get shut off without notice,
period. I send the operators of "Saidcom,Inc" and the residents of "PA" my
condolances.
Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband
----- Original Message -----
From: "Matt Liotta" <[EMAIL PROTECTED]>
To: "WISPA General List" <wireless@wispa.org>
Sent: Friday, March 16, 2007 8:40 AM
Subject: Re: [WISPA] anyone see this?
It does make you wonder why the ISP in question wasn't multi-homed.
-Matt
Tim Wolfe wrote:
Thank The good Lord above that I never signed the TelCove contract for
bandwidth last year!. I mean, you really have no idea what the local
provider was doing wrong, but to turn off a school district and fire CO
on that system, COME ON!. You can bet the lawsuits from the school
district alone will make Level 3 think twice about doing this again?. If
you have an offending server, the stupid thing has an IP address, Block
it!. I would hope that Level 3 has enough smarts to do this?. Even a
little guy like me knows how to block an offending IP address, and I am
stupid, LOL!
Matt Liotta wrote:
http://gigaom.com/2007/03/14/why-did-level-3-turn-off-a-rural-isp/
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