Hi Folks, As a Diamond Reseller for Barracuda Networks, we take the pain out of dealing with issues the best we can for our customers. The issue of selling a used Barracuda is like a lot of hardware vendors. It varies on which entity you are dealing with as to the answer you will get.
We move customers off Postini regularly due to issues they have them, so it depends what side of the coin you are looking at. (Only the experienced walk with a limp) We also take the pain of ownership out for folks and filter e-mail for WISP's as they frequently need a lower cost solution. Cheers, -Dee Alaska Wireless Systems 1(907)240-2183 Cell 1(907)349-2226 Fax 1(907)349-4308 Office www.akwireless.net ----- Original Message ----- From: JohnnyO [mailto:[EMAIL PROTECTED] To: WISPA General List [mailto:[EMAIL PROTECTED] Sent: Wed, 16 May 2007 08:37:14 -0800 Subject: Re: [WISPA] Outsourced vs in-house email > Barracuda should offer a "buy back" option for people who purchase directly > from them then. This don't make sense - It basically takes a peice of > equipment and renders it absolutely useless if you choose not to use it any > longer...... Very Very Very crappy approach to doing business and I guess > now that it is public - it's going to cost them more with their stupid > policy then it was worth putting in their agreement. > > JohnnyO > ----- Original Message ----- > From: "Ross Cornett" <[EMAIL PROTECTED]> > To: "WISPA General List" <wireless@wispa.org> > Sent: Wednesday, May 16, 2007 11:27 AM > Subject: Re: [WISPA] Outsourced vs in-house email > > > > Well, my first contact to Barracuda was exactly that. I am diggin in > > deeper to better understand their policy. But, they did tell me they will > > > not support a device that they did not sell directly. > > > > Wow, that is hidden deep into their users agreement. Since you have to > > agree to it to use it, you are bound by it... I will update the list if I > > find any better answer. > > > > Ross > > > > ----- Original Message ----- > > From: "John Scrivner" <[EMAIL PROTECTED]> > > To: "WISPA General List" <wireless@wispa.org> > > Sent: Wednesday, May 16, 2007 11:10 AM > > Subject: Re: [WISPA] Outsourced vs in-house email > > > > > >>I think what Dave was trying to make a point about was that folks at > >>Barracuda acted as if selling used hardware to others may not allow the > >>new owner to purchase updates, maintenance, etc. Dave talked to them, I > >>did not. The impression was that they would not support second-hand > >>hardware. It might be a good idea for you, Ross, to make a call to > >>Barracuda and see what the terms would be for update support for a new > >>owner of this unit before you sell it. At least then you would be able to > >>tell a new potential owner what to expect as far as costs to continue > >>support for the unit. The Barracuda units do work but if you do not buy > >>support agreements for updates and such then it is useless. The unit can > >>be good as new and not worth a nickel if the manufacturer will not support > > >>it with new spam and virus signature updates. > >> > >> There is no way you would know any of this, Ross. We have had a bad > >> experience with Barracuda regarding used hardware. That was all that was > >> being cautioned here. If you find out what the terms are for transferring > > >> used hardware to new owners I would like to know what you find. > >> Scriv > >> > >> > >> Ross Cornett wrote: > >> > >>> understand... THis is in great shape. WE used it for 2 months... > >>> couldn't stand the cryout from the customers that were so used to > >>> Postini. > >>> > >>> thanks. > >>> ----- Original Message ----- From: "David E. Smith" <[EMAIL PROTECTED]> > >>> To: "WISPA General List" <wireless@wispa.org> > >>> Sent: Wednesday, May 16, 2007 10:27 AM > >>> Subject: Re: [WISPA] Outsourced vs in-house email > >>> > >>> > >>>> Ross Cornett wrote: > >>>> > >>>>> I have a barracuda for sale if anyone is interrested off list. > >>>>> Switched > >>>>> from Postini to Barracuda and it was like I turned off their oxigen. > >>>>> Had to go back to postini. > >>>>> > >>>>> So, if you are interrested email me off list. I will make you a deal > >>>> > >>>> > >>>> Fair warning for anyone who's interested in this: Check with Barracuda > >>>> first, to be sure you can actually do this. A few months back, I picked > >>>> up a used Barracuda Spam Firewall on eBay, and they wouldn't activate > >>>> it > >>>> or provide me service, as it was second-hand. > >>>> > >>>> There were other odd circumstances involving this particular unit, but > >>>> I > >>>> got the impression that they don't like dealing with "used" units, > >>>> period. Call Barracuda, make sure this won't be a problem. (You may > >>>> want > >>>> to get the serial number of the unit first, as that's how they track > >>>> update subscriptions and whatnot.) > >>>> > >>>> David Smith > >>>> MVN.net > >>>> -- > -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
