I'm sure you are much larger than I! If I can ask, in that same time period, April, how many disconnects (for non-payment) and quits did you have?
I've made it a point to avoid churn and most often only loose a user when cable or DSL comes into his area with their $14.95 a month deal... Travis Johnson wrote: > Hi, > > For whatever it's worth, we have often followed the cell companies in > many ways (not intentionally, it just seems to work out that way). We > are often on towers close to their towers, we often follow the same > backhaul paths that they use, etc. We also followed their > activation/billing practices starting about 5 years ago. We charge a > small install fee (usually $99) and then make the customer sign at > least a 1 year contract, with benefits for 2 and 3 year contracts. We > then make a profit on the customer the very first month and every > month afterwards, and have them in a contract (which makes the > customer worth something if you ever look at selling). Customers not > in a contract are worth about 50% less because they could easily > switch during or after the sale of the business. > > We did 160 installs in April, so we must be doing something right. > This FCC thing could cause a lot of companies problems because it > would completely upset the current business model. How many people > will sign up for cell service if they have to buy a $300 cell phone? > The days of the "free" phone will be gone. > > Travis > Microserv > > Blair Davis wrote: >> Well, our cheapest install has always been $200 and I just raised it to >> $250. Prices go up from there. We also have a 1 month ROI on our >> installs. (install fee + 1st month service pays for the install) >> >> We also do not do contracts... everything is month to month. >> >> While the price of the install can be a barrier, it also screens out a >> lot of those who will not pay their monthly bill. >> >> >> Travis Johnson wrote: >> >>> Exactly... which will pretty much stop our installs... cable, DSL and >>> WiMAX providers will continue to do free installs. >>> >>> Travis >>> Microserv >>> >>> Kurt Fankhauser wrote: >>> >>> >>>> Well lets say we can't charge early termination anymore, We are back to >>>> charging $300/install and paying $400 for a cellphone. >>>> >>>> Kurt Fankhauser >>>> WAVELINC >>>> P.O. Box 126 >>>> Bucyrus, OH 44820 >>>> 419-562-6405 >>>> www.wavelinc.com >>>> >>>> >>>> -----Original Message----- >>>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >>>> Behalf Of Travis Johnson >>>> Sent: Friday, May 30, 2008 11:51 PM >>>> To: [EMAIL PROTECTED]; WISPA General List >>>> Subject: [WISPA] FCC changes >>>> >>>> This could turn in to something it shouldn't really fast... >>>> >>>> http://www.washingtonpost.com/wp-dyn/content/article/2008/05/30/AR2008053002 >>>> 776.html >>>> >>>> We charge 100% of the remaining contract because we are eating the cost >>>> on the equipment and rolling a truck (for both installation and pickup). >>>> Now they want to regulate how much we can charge for early termination. :( >>>> >>>> Travis >>>> Microserv >>>> >>>> >>>> ---------------------------------------------------------------------------- >>>> ---- >>>> WISPA Wants You! 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