John, We tested with and subsequently signed on with VoX early this year. Excellent white label service. Call quality is consistently excellent, no issues with dropped calls, great pricing ( they offer a WISPA members discount). You can be up and running with them in about 30 days.
However, they do not offer a billing solution, but they do provide an FTP site that can be swept by a billing server for call and account records. ' With respect to the number of lines, we are at a very low number because we made a poor choice concerning our billing. We purchased ImageStream routers with the intent of running a very popular wireless billing/BMU that they consider a "technology partner". I spoke at length with the software company, let's call them PC, back in November/December. At the time I was assured they could integrate any VoIP service into their billing. So I signed on with them on December 11, 2007. As of yesterday I was told they can't be bothered to complete the integration with VoX because VoX will not "partner" with them. Translation, they want to bill us for VoIP services as they are doing now with a few others. Somewhere along the way, PC went from being a software company to wanting to be a VoIP reseller and dictate terms to the industry as to who we should be using. I can't even begin to calculate how much revenue we lost in this debacle, but I make the decisions as to who I choose to use as a vendor, not another vendor. We are currently bringing this to an end with what so far appears to be a very knowledgeable billing company that feels they can have this done in just a few weeks, including integration with a BMU. The team at VoX told me months ago I was being strung along by PC, but I stuck it out based on their reputation, and felt they would meet their commitment. Of course I felt I had no choice due to the tie in with the ImageStream routers. I know this integration was discussed a short time ago on this list and there was some concern about all this integration that it would start to limit the choices for WISP operators. I believe this is a perfect example. Joe Fiero NuTel Broadband Corporation Carson City, Nevada -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John McDowell Sent: Friday, August 08, 2008 3:59 PM To: Motorola Canopy User Group; WISPA General List; [EMAIL PROTECTED] Subject: [WISPA] VoIP deployments? Anyone care to give some pithy comments on white label voip product launches? Who did you choose? How many customers do you have? How are you billing? -- John M. McDowell Boonlink Communications 307 Grand Ave NW Fort Payne, AL 35967 256.844.9932 [EMAIL PROTECTED] www.boonlink.com This message contains information which may be confidential and privileged. Unless you are the addressee (or authorized to receive for the addressee), you may not use, copy, re-transmit, or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail [EMAIL PROTECTED], and delete the message. E-mail communication is highly susceptible to spoofing, spamming, and other tampering, some of which may be harmful to your computer. If you are concerned about the authenticity of the message or the source, please contact the sender directly. ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
