This should make for a good read, or a good laugh.
This week, my installer has been out of town. However, business still goes on.
I decided to do some of the installs while he is away. Nothing was different
about these installs from the hundreds of installs that I've done in the past.
The first install that I did on Tuesday of this week resulted in drilling a
small hole in my right hand. I was trying to drill a hole into a blank wall
plate. All of the sudden, it shattered into about 10 pieces. What the hell was
I thinking. I've never tried to do that in the past. I've always used a 2x4 or
something like that to back it up to keep that from happening. It was getting
late and I took a short cut. My right hand is still paying the price for that
one.
The second install resulted in putting my foot through the ceiling due to not
have full use of my right hand from the install the day before. Walking around
in ceilings requires the use of both hands. Well, my right hand, still in pain
from the install the day before, was having issues with it being used. Anyway,
while moving around in the attic area for the third time to fish up my cat5
cable and to remove the tools that I put up there, I slipped on one of the
ceiling joists and put my foot through the sheetrock. I though the homeowner
was going to come unglued, but he was pretty cool about it. He was more
concerned about me than his ceiling. In order to save face, I gave him the
$249.00 install for free, gave him the new router and USB wireless adapter
(cost of $100.00) for free as well. Along with a free months service of $49.95.
This was to help cover the cost of the repair of the sheetrock. The hole in the
ceiling was the size of my size 13 shoe.
And of course I'm really sore this morning writing this.
Anyway, the whole point of writing this is that there is a time in everyone's
life when you have to leave the installs to the younger ones. I'm not saying
I'm too old to do this, but after running cable in houses for over 20 years, it
is time to let others take care of it. Even if it means putting off installs
for new customers. As the VP of Operations for my company, I've always had the
"just get it done" attitude. There is nothing that my company does that I
cannot do, and I have. It doesn't mean that "I" have to do them. When that time
comes, you just have to learn how to delegate those jobs out.
Now that everyone has had a laugh at my expense, (it's ok). Maybe someone here
can learn from what I did this week and not make the same mistakes. The main
thing is that we do our jobs well. And above all...we do them safely.
Joe Miller
DSLbyAir, LLC
228-238-2563
www.dslbyair.com
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