We charge $80/hr, 1/2 hr minimum, including 1-way drive time. Mark Nash UnwiredWest 78 Centennial Loop Suite E Eugene, OR 97401 541-998-5555 541-998-5599 fax http://www.unwiredwest.com ----- Original Message ----- From: "Josh Luthman" <j...@imaginenetworksllc.com> To: "WISPA General List" <wireless@wispa.org> Sent: Thursday, April 16, 2009 2:40 PM Subject: Re: [WISPA] How much to charge for a truck roll
> The power supply is going to be a really big argument, I think. > > Personally, we take care of that cost (as it is in essence part of the > SU/SM/CPE). > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > Those who don't understand UNIX are condemned to reinvent it, poorly. > --- Henry Spencer > > > On Thu, Apr 16, 2009 at 5:31 PM, Jerry Richardson > <jrichard...@aircloud.com>wrote: > >> We saw a high failure rate on Breezecom power supplies as well. Didn't >> seem to matter if they were on a UPS or not. I think they just overheat >> and bake themselves. >> >> >> >> >> __________________________________ >> Jerry Richardson >> airCloud Communications >> >> -----Original Message----- >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On >> Behalf Of my_em...@webjogger.net >> Sent: Thursday, April 16, 2009 2:27 PM >> To: WISPA General List >> Subject: Re: [WISPA] How much to charge for a truck roll >> >> Thanks for the info guys. >> >> We have a lot of cases where the power supply goes bad. Is that >> classified as being caused by the customer? Out where are, the power >> fluctuates a lot. We encourage people to get a UPS, but not all do. >> >> >> -- >> Jon Roux >> Webjogger Internet Services >> http://www.webjogger.net >> 845.757.4000 >> >> >> >> Plexicomm Admin wrote: >> > >> > We never charge a fee if the problem is with the SU, cable, or power >> supply. *Unless* the customer caused the problem. Then $65-95/hour + >> material. >> > >> > >> > Dan English >> > Plexicomm - Internet Solutions >> > d...@plexicomm.net | 1.866.759.4678 x103 >> > Fax: 1.866.852.4688 | Emergency Support: 1.866.759.9713 >> > >> > >> > >> >> -----Original Message----- >> >> From: "my_em...@webjogger.net" <my_em...@webjogger.net> >> >> To: WISPA General List <wireless@wispa.org> >> >> Date: 04/16/09 15:52 >> >> Subject: [WISPA] How much to charge for a truck roll >> >> >> >> I'm just curious what everybody is charging their residential and >> >> business customers for a truck roll to fix problems with the wisp >> >> subscriber equipment. >> >> >> >> We've always tried to get the customer to pay something, especially >> when >> >> we have to replace equipment that goes bad. It's often turns into a >> >> whole ordeal where the customer gets mad, threaten to switch >> services, >> >> etc. We mainly use Alvarion equipment which is pretty reliable, but >> when >> >> they go bad, they're expensive to replace. >> >> >> >> Like to hear how others are doing it. >> >> >> >> Thanks, >> >> >> >> -- >> >> >> >> Jon Roux >> >> Webjogger Internet Services >> >> http://www.webjogger.net >> >> 845.757.4000 >> >> >> >> >> >> >> >> >> >> >> ------------------------------------------------------------------------ >> -------- >> >> WISPA Wants You! 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