Certainly, having engineers visit WISPs is important. I have appreciated visits from a couple vendors and I'm sure they have learned a lot too visiting various ISP customers. There is no replacement for this. I have seen some suggestions make it into products from multiple vendors we work with. I'm sure I wasn't alone in some of the suggestions.
Unfortunately, many WISPs are not that advanced and can not adequately test that many features that some systems offer due to time or skill constraints. Most WISPs are learning as they go. I have one mature vendor who says nobody has asked those type of questions of them regarding a product I had just installed. Another vendor has some very cool features that we haven't figured out in 10 years of tinkering, but we are welcome to contact their engineers for advice in applying this to our situation. WISPs and manufacturers both run the gamut for their talents. This why lots of bad/strange stuff makes it past beta, and also why competent distributor/sellers can be of value. Actually doing WISP work could help the vendors better describe "NLOS", the potential folly of customer installed CPE (zero truck roll deployment), total cost of installation issues, aesthetic issuse (think the original trango 900 gear (model 915 I think)), product integration with open source software for programming and management, support techniques, troubleshooting (ubnt bullets had a 30 sec delay for signal quality LED updates at first) , Software reliability (thinking MT's software might be better if they had to fly to site or climb a snowy mountain in the dark to fix a memory leak or ethernet driver) Then there's the issue of credibility improvement. Compared to cars again, All the big car execs fly around in gulfstreams or are chauferred. When one actualy drove a car they made to Washington DC during the bailouts it was big news. A laborer for the same company would also not drive a Porsche to work at a Ford/Chevy/Chrysler plant. On Fri, Sep 11, 2009 at 10:38:17AM -0600, 3-dB Networks wrote: > Exactly... I'd argue having a manufacturer that keeps engineers in the field > visiting WISP's and helping them solve their problems is more important than > having a manufacturer that has a small WISP on the side (heck that could > even be considered a distraction). > > Daniel White > 3-dB Networks > http://www.3dbnetworks.com > > > >-----Original Message----- > >From: [email protected] [mailto:[email protected]] On > >Behalf Of Chuck Profito > >Sent: Friday, September 11, 2009 10:27 AM > >To: 'WISPA General List' > >Subject: Re: [WISPA] Vendors eating their dogfood (was Re: Which WiMAX > >Are You?) > > > >And remember, that ski town has a very low noise floor, so you sometimes > >get > >, 'well why doesn't a -88 work? Dah > >We use Star OS, so I need to duck now! Incoming! > > > >Chuck Profito > >209-988-7388 > >CV-ACCESS, INC > >[email protected] > >Providing High Speed Broadband > >to Rural Central California > > > > > > > >-----Original Message----- > >From: [email protected] [mailto:[email protected]] On > >Behalf Of Ralph > >Sent: Friday, September 11, 2009 8:43 AM > >To: WISPA General List > >Subject: Re: [WISPA] Vendors eating their dogfood (was Re: Which WiMAX > >Are > >You?) > > > >Tranzeo > >Deliberant > > > >-----Original Message----- > >From: John Valenti <[email protected]> > >Sent: Friday, September 11, 2009 11:31 AM > >To: WISPA General List <[email protected]> > >Subject: [WISPA] Vendors eating their dogfood (was Re: Which WiMAX Are > >You?) > > > >This is one of the reasons I like StarOS so much. The developers also > >run a WISP in their ski town (about 300 customers a few years ago, I > >think) > >Much more believable when they said "do it this way and it works", I > >could trust them. > > > >Are there other wireless companies that do this? > > > > > >On Sep 10, 2009, at 11:42 AM, jp wrote: > > > >> Sidepoint.... Some of the wireless equipment vendors would likely > >> create > >> a superior product faster if they ran a modest sustainable WISP just > >> big > >> enough for real world product testing. Too often we see marketing > >> photos > >> of gear installed outdoors with shiny bare N connectors, indoor > >> unshielded cat5 on the pole, etc... > > > > > > > >------------------------------------------------------------------------ > >---- > >---- > >WISPA Wants You! 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