I would provide the revenue figure in the form of x # subs @ $y/mo but thats as
far as i would go and that all they can reasonably expect to ask
Jerry Richardson
airCloud Communications
Sent Mobile (Probably one handed)
________________________________
From: jp <j...@saucer.midcoast.com>
Sent: Tuesday, October 13, 2009 2:40 PM
To: wireless@wispa.org <wireless@wispa.org>
Subject: [WISPA] customer information
We've got a municipal lease for one of our towers in a town (We have
several towers/sites in the town) and it's up for renewal.
The municipal leaders wants a map of all users in town and where they
get their service from. They want a listing of all users intown and out
of town, who use the tower on the site we lease from the town. They want
a listing of revenues attributed to the site since the lease began.
I don't mind giving out maps of our service area, but I think this is
going a bit far, and isn't likely to be helpful. I wouldn't want such
information to fall into other companies hands with an FOI request or
careless distribution either.
Is any of this illegal to provide? I know CPNI would prevent me from
disclosing VOIP records. Any other legal impediments to sharing this? I
don't make any security/privacy promises in our AUP. Showing them enough
information might be helpful with my case to contribute enough
information to show we aren't getting rich off the site and wish for
more coverage or expansion. Showing a town coverage information is good
for spreading word of mouth about where we can serve in case people
didn't think we served that area. But showing all of it would be good
for competitors and customers might distrust us a bit for being too free
or think we are promoting identity theft. I know darn sure some
celebrity customers don't want their name on a local list of clients.
Any suggestions on gracefully handling such a request?
--
/*
Jason Philbrook | Midcoast Internet Solutions - Wireless and DSL
KB1IOJ | Broadband Internet Access, Dialup, and Hosting
http://f64.nu/ | for Midcoast Maine http://www.midcoast.com/
*/
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