I can understand this a little, but mail mail servers can be just as complex, and I can find tons of people willing to get paid by the hour to support me on any flavor of mail server on any version of Linux. I'd be willing to pay a nice hourly fee to get my problem fixed. If you have an installation guide out there, and it is accurate, I wouldn't think there could be that many things that could go wrong. The documentation is somewhat lacking. Freeside is distributing 1.9.1 but the latest version I can find on how to install "the regular way" is 1.7.4. I'm sure this is where the "complexity" comes in. Obviously some bugs have been fixed, features added, etc. There could be some problems in the docs, a patch for instance in the Apache set up portion that no longer seems to be needed, or new modules that need to be added that just aren't in the docs. The RPM's aren't "really" maintained so they are pretty much worthless. Support for mysql is just non-existent as just about everyone I've talked to has said "just use postgre and it will work". So, why is it even an option? I really am not trying to get something for nothing. What I am looking at Freeside for is to see if it I can integrate it with some other software that I currently write and sell. I wanted to go through the install process so that I could understand it myself. I'm willing to pay for services, but as the developer on this end, I want to fully understand the software and it's capabilities before I jump in with both feet. Seeing a working version is not enough for me. I want to get under the hood. I'm willing to pay a support contract, a licensing fee, or whatever if the software fits my needs, but if I can't even get it running to see if it will work for me, I'm not interested. I'm certainly not willing to shell out $2200 for an evaluation, but a few hundred is not unreasonable if it does what I think it will. More money will follow in the form of a support contract or development fees. Sorry about the rant. I've heard good things about the product and I would love to get to try it out, if only....
Cameron Jeremy Davis wrote: > On Tue, 2009-11-24 at 16:01 -0600, Mike Hammett wrote: > >> That's kinda sad. All or nothing. >> > > Its not really sad. It is nearly impossible to support an application > as complex as Freeside without understanding how it was setup and if it > is installed/configured properly to begin with. > > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
