You'll need this: <http://zapatopi.net/afdb/>
ryan On Wed, Dec 23, 2009 at 1:36 PM, Matt Larsen - Lists <li...@manageisp.com>wrote: > Just when I thought I'd seen everything.... > > We have a customer who lives in a converted missile silo that has been > using our services for a few months. He's an engineer and has been a > real pain in the butt at times when he thinks there is a problem with > his connection. He has no cable, no satellite and no landline or cell > phone service, so he pretty much lives on his $39.95/month Internet > connection and MagicJack VOIP phone - while constantly downloading video > streams. Unfortunately, I had worked with him on another project and has > my cell phone number so he continually calls me at all times if his > connection speed drops below what he thinks it should be at. Before, he > was calling our after-hours tech support line continuously until I told > him that he would be charged for the calls if he kept doing it. We did > identify a backhaul problem at one point, but the rest of the issues > have been localized interference at his location, as no other customers > seem to be affected by it. > > Anyway - he calls yesterday on his VOIP phone to tell me that he has > Internet problems. I login to the AP and see that his quality is > terrible (although everyone else on the AP is fine) so I try to tell him > that I'll change the channel. I change the channel and things clean up, > then I logged into his radio to make sure the settings were okay, then > rebooted it. The radio did not come back. So I sent a message to my staff: > > "I believe a power cycle will get him back on , but I can’t call him > because he uses that Magic Jack phone. Anyway, in the event that he > reactivates a cold war missile silo signaling system and gets in touch > with tech support, a power cycle should get him back online." > > This afternoon, I get a call from a local number, and it is an old man > who is saying something about Matt Larsen calling on the radio having > problems with his Internet. After about five minutes of slow, patient > questions, I finally determine that he is a Ham Radio operator and has > been getting calls from a guy in Kimball wanting to know what is wrong > with the Internet down there. So, in effect, mr. missile silo > reactivated a cold war signaling system (Ham Radio) and I got the > message back to him that he needs to power cycle. Unfortunately, a power > cycle didn't fix the problem, so now I am going across town to the radio > operator's house to see if I can provide reconfigure his CPE over ham > radio. > > This should be interesting. > > Matt Larsen > vistabeam.com > > > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
