For about the past two weeks, we've been having problems setting up or Canopy 900 MHz SM units. It's really odd. For example, today I went out to do site surveys. When I connected to my survey radio and it seemed fine at first. I have the page set to refresh every three seconds for doing site surveys. After about 5-7 page refreshes, I cannot load the page any more. The network icon on my system tray, goes from "local only" to a warning indicator and "limited connectivity" status. This "limited connectivity" status is the problem we've been having where we can't get back into the radios after a change has been made. Another example is: An installer has configured a radio, and put in an IP address of, 192.168.5.1. When he reboots the radio, before he could get back in (provided he left the Management VID pass through enabled) he could simply go to the IP 192.168.5.1 with his web browser, and the interface would come back up. Lately, he's been having an issue where (and I've experienced it too), after he reboots, he cannot get back into the radio. He might try and try, but only when he puts the default plug in can he get back in. Then, if he does a reset to factory defaults, he can get in. But if he changes even one little thing in the radio (say, frequency from all to a specific channel) and reboots, he's locked out of the radio again. We've had cases where if we drive down the road a few miles, and stop the vehicle, and plug that same radio that we could not get back into earlier, into our computer, we can get in again. Then, if we go to the customers to install it, we cannot get back in again. What might be causing this issue.
We had an install Friday where the installer configured the radio at home, rebooted it several time to make sure he could get back in, and he could. He drove to the customer, hung the radio, fired it up and could not get back in. I went in from my console, and could see the radio on the network. I made the final adjustments and told him to try to go to a web page. He could not (this is the same computer that he set the radio up with earlier). He plugged the radio into the customer's computer and they could get online. He plugged it back into his, and he could not. He took the same computer to the next home, and every thing worked fine. What could be happening here? We're having this issue with every laptop we own, on every browser (IE, Firefox, etc). These are Dell Vostro 1510 laptops with Windows Vista Home. They have worked flawlessly until now. Funny that all three would develop the same problem at the same time. The timing of this issue seems to coincide with the wave of the Microsoft updates & patches of the past two weeks. Today, I had my site survey radio and a radio that was programmed. I was switching back and forth between the two, probably 10-12 times during a hour and a half period. I'd like the screen sit and refresh for 15 or so minutes at a time, no problem. I then when out, with the same radios and same laptop, to do a site survey and everything broke again. I fired up the site survey radio. The page refreshed about 5 to 7 times then that was it. I was unable to connect with the radio again, regardless of what I did with one exception. When the default plug is in the radio, there never seems to be an issue (except you can't do the survey with it in there). Is anyone else experiencing this sort of thing, or are we just special? We're wondering if it's a temperature thing on the laptops. It seems that when we can get in and do anything we want, it's in the warmth of a house or car. When we take the laptop out in sub 30 degree temps, it triggers this behavior. Could just be a coincidence . . . Kind Regards, David Hannum -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
