I don't remember the email conversation, but it's very interesting and I'll be looking at upgrading some units evidently to the latest version.....with a backup plan.
---------- Original Message ---------------------------------- From: "Kurt Fankhauser" <k...@wavelinc.com> Reply-To: WISPA General List <wireless@wispa.org> Date: Tue, 2 Mar 2010 12:07:51 -0500 >Well I don't know if many of you remember this issue but after about a year >of back and forth with Tranzeo and them playing the blame game on weather or >not there was an issue with CPQ/SL2's while running in router mode and the >NAT tables getting full, this issue has finally been solved! > > > >The issue was apparently due to the units not having enough onboard RAM >while running in router mode. > >Firmware version 5.0.4 - reduced the connection tables timeout values >significantly. I consider this a band-aid fix but it does fix the problem >and I'm happy. > >Firmware version 5.0.2 - still had the problem with the NAT tables getting >full. > > > >Now here is where things get interesting. > >Firmware version 5.0.3 - this version is not anywhere on the website for >download. Newer CPQ19's and possible SL2's are shipping with firmware 5.0.3. >A unit with this firmware will not upgrade to 5.0.4. If you try it then it >says that it is incompatible version. So I'm thinking what the heck? I can't >upgrade to the version that fixed the NAT problem right so I'm screwed!?! >WRONG, started digging around in the Tranzeo readme files and version 5.0.3 >says this "5.0.3 was created solely to facilitate changes on Tranzeo's >Production Line. There are no feature differences between 5.0.2 and 5.0.3." > > > >So they changed the production line huh? You are wondering what that means >right? They ADDED MORE RAM TO THESE NEWER BOARDS. Thus fixing the problem, >that's why there is no difference between version 5.0.2 and 5.0.3!!!! > >(see file attached log.JPG) > > > >Check this out all newer boards have the this following name in the software >"TR6-5.0.3CPQ-HWr3" > > > >HWr3??? Guessing that means Hardware Version 3 > >(see file attached HWr3.JPG) > > > >So they still haven't publicly come out and said "Hey yes there was a >problem, but now its fixed." And they probably never will admit it. I'm >guessing this is so the shareholders don't get spooked. Anyways I'm just >glad that its fixed. I remember loosing customers 2 years ago over this >issue before I even knew that the Tranzeo CPE was at fault. > > > >Just my 2 cents > > > >Kurt Fankhauser >WAVELINC >P.O. Box 126 >Bucyrus, OH 44820 >419-562-6405 >www.wavelinc.com > > > > > > _____ > >From: Bill Todd [mailto:re...@smartburst.com] >Sent: Tuesday, August 11, 2009 8:56 AM >To: Kurt Fankhauser >Subject: Re: [WISP] Latest Tranzeo Firmware = Broken NAT ??? > > > >Kurt, > >Snicker....no. > >Talked to them at length. Gave them access to our network. SNMP and the >whole deal. Lot's of test driving, ooohhhs and aahhhs and remarks like, "We >found some interesting things." Then...nothing but crickets chirping. > >We have rolled back all units and are continuing to migrate away from their >products. It's a shame. > >900 mhz units seemed to get messed up the most by 4.02. Can't tell you why. >Some had to go back to Tranzeo. > >Bill >SmartBurst > >Kurt Fankhauser wrote: > >Bill, > > > >Have you found a solution to this yet? Tranzeo seems to have been doing >nothing as newest firmware release still has the problem. > > > >Kurt Fankhauser >WAVELINC >P.O. Box 126 >Bucyrus, OH 44820 >419-562-6405 >www.wavelinc.com > > > > > > _____ > >From: Bill Todd [mailto:re...@smartburst.com] >Sent: Tuesday, June 09, 2009 10:40 AM >To: Kurt Fankhauser >Subject: Re: [WISP] Latest Tranzeo Firmware = Broken NAT ??? > > > >Getting customers back online first. > >Our owner will likely do that, but will forward your email to him. > >-Bill > >Kurt Fankhauser wrote: > >Have you emailed Tranzeo Support on this issue? What was their response? If >you havn't you need to email them and CC: me because they apparently are not >even working on this issue. > > > >Kurt Fankhauser >WAVELINC >P.O. Box 126 >Bucyrus, OH 44820 >419-562-6405 >www.wavelinc.com > > > > > > _____ > >From: wisp-ow...@part-15.org [mailto:wisp-ow...@part-15.org] On Behalf Of >Bill Todd >Sent: Tuesday, June 09, 2009 8:13 AM >To: w...@part-15.org >Subject: Re: [WISP] Latest Tranzeo Firmware = Broken NAT ??? > > > >We are seeing that too, same thing it isn't on all radios with 4.02, but >enough of them that it's now officially breaking working radios. We only >upgraded to fix non responsive GUI, (and liked the config backup option) but >we won't do ANY more of these. Gotta go swap out customer radio this >morning. It's a 6019. > >Kurt Fankhauser wrote: > >All was running fine on our CPE's running version 3.6.7 and did the upgrade >to version 4.0.2. Now every CPE that is running in router mode doing NAT >will randomly not pass new traffic. Example: running a constant ping to the >AP all of the sudden will start dropping pings. But the funny thing is that >if you are doing a download the download will not be interrupted at all. Try >to check email or bring up a new page and nothing. After a while the pings >will start replying and then normal surfing will resume. > > > > > > > >This problem took forever to diagnose and finally narrowed it down to the >new 4.0.2 Tranzeo firmware running on CPQ's and SL2's only while doing NAT. > >The temporary fix for clients that have noticed the problem is to set the >Tranzeo back up into bridge mode. Once in bridge mode all problems go away. > >All access points are Mikrotik based running 3.15 firmware. This problem >does not happen on a Mikrotik based CPE doing NAT. > > > > > > > >Been emailing Tranzeo tech support for over a week and they are again >playing the blame game and pointing the finger at Mikrotik telling me that >Mikrotik doesn't do double NAT even though double NAT has been working fine >for the past 5 years until now. Running NAT on the CPE side and then on the >core router. > > > > > > > >Can anyone else verify this as Tranzeo claims that they can not reproduce in >the lab. > > > >Kurt Fankhauser >WAVELINC >P.O. Box 126 >Bucyrus, OH 44820 >419-562-6405 >www.wavelinc.com > > > > > > > > > ________________________________________________________________ Sent via the WebMail system at avolve.net -------------------------------------------------------------------------------- WISPA Wants You! 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