Welcome to Capitalism.  

The Vendor can charge and support what they want. 
We as the purchaser can decide to simply go w/ the flow they set ... OR ... buy 
elsewhere.

While I personally believe companies like vYatta, PFSense, and others who give 
a list of supported hardware are wise in their approach - There is nothing 
wrong w/ how ImageStream is doing their model. 

Simple - if you don't like it - don't buy it. 

I would venture to say that those on the list who are complaining most do not 
have an ImageStream solution in place.

There are alternatives - 

That being said - from what I have seen ImageStream seems to be an awesome 
solution - but some people like apples - other oranges. 
Some will only use cisco - others will use IS others will use vyatta and others 
who knows what

-- 

I cannot blame any company for not supporting another companies hardware - 
and while I think the warranty voidance is crappy -  I can more than understand 
the policy.

If you had a client that installed a Cat 3 cable in place - vs cat 6 to the 
unit on the side of the house - thinking they were fixing it... 
would you not charge for the service call?

What about the client that replaces it w/ cat 5 but crimps the ends wrong... 

It is hard to support what is not your own. 

Can't fault them - and if your not happy then simply buy something else 






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